Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I am comprehensively insured and I stand behind the work I do, referrals make up a large part of my business, " you can't buy back your good name" plus a happy customer refers me to others

Question 2

How did you decide to get into your line of work?

Accepted Answer

I came back to my trade after a long time in retail and corporate management, I enjoy the freedom to make my own decisions, serve customers as I would like to be served....and don't miss those endless meetings..lol

Question 3

What do you like most about your job?

Accepted Answer

Every day a new challenge and a new location, I meet some very interesting people in their own homes and I enjoy the variation this trade affords, love to see the end result!

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Ask to see the licence, appropriate to the trade required, don't be afraid to ask for references, really if the communication between the trade professional and the client is consistent the job will flow well

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Am I willing to undertake a small repair job?, yes of course, always happy to help with small or minor repairs, also am I available in their area?, Yes, I advertise, therefore I will turn up,

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am licensed and insured, I offer a written quote , I use drop cloths where required, and plastic film if needed to protect floors, references available.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

I have had a long career in customer service, I look to provide a quality job in line with my clients budget and expectations, I turn up and return phone calls,

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Advice  is free, I am happy to discuss all the aspect of any job I quote, generally I prefer to visit the job site to understand what complexities are involved,

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Always happy for the customer to remove any existing plasterboard and clean the work area up prior to starting, no point in paying me to remove damaged board. Always understand the value of undercoating new plasterboard prior to paint

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I specialise in sagged ceilings, and cornice work, per- paint repairs and am happy to work with my customers to try and meet their budgets, I also offer Credit card and Eft pos facility's .

Question 11

What makes your pricing competitive?

Accepted Answer

I work by myself, and I provide a fixed price quote for the work I undertake, I am licensed and insured, and I care about my reputation, " you can't buy back, your good name"

Question 12

How do you normally charge for your service?

Accepted Answer

I offer a free quote service and am happy to provide a fixed price quote for most work, I work with associated trades, painting and electrical, and can provide the complete package.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Renovation and small to medium sized jobs, cornice and sagged ceiling repairs, I prefer domestic plastering where I deal with and work for the home owner, or investor.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a fully qualified plasterer, with experience in all aspects of domestic plaster repairs ,kitchen renovations, ceilings, renovations, reliable on time service. I specialise in providing a quality service to home owners and small business's

Tricky Trowel Interior Plastering Services

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