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Nicholas Miller hired Tru-Tech Technologies for their Computer Repair job.
14 Aug 2017
Tom was on time and was straight into it. He has a pleasant demeanour and is very knowledgeable. He stayed until he was happy with the job outcome which I must say was outstanding. Computer running like a dream after crashing constantly. I highly recommend Tom for any repairs you need. Any ques... Tom was on time and was straight into it. He has a pleasant demeanour and is very knowledgeable. He stayed until he was happy with the job outcome which I must say was outstanding. Computer running like a dream after crashing constantly. I highly recommend Tom for any repairs you need. Any question I put to Tom(which were many) he didn't hesitate to answer! Read more
30 Jun 2017
A huge Thank you Ty, its awesome reviews like this, bring a tear to my Eye each time, thank you:) Let me know if that Video Card Fan get's noisey again...take care;)
01 Jul 2017
Tom from Tru-Tech Technologies was incredible. He rang me within minutes of me posting my job and came out to me the next day. He was patient, quick and efficient. Very easy to work with and his rate is more than reasonable. I would definitely use him again and will tell my friends about his fant... Tom from Tru-Tech Technologies was incredible. He rang me within minutes of me posting my job and came out to me the next day. He was patient, quick and efficient. Very easy to work with and his rate is more than reasonable. I would definitely use him again and will tell my friends about his fantastic service. Thanks Tom. My computer is so much better now and all programs are working as they should. It was a pleasure working with you. Machatarn Read more
17 Jun 2017
Tru-Tech Technologies offers the following services:
Frequently Asked Questions
What makes your pricing competitive?
$132Inc GST labour, No hourly rate. No Call out fee's or hidden costs.
Free pick up / drop off on approved Jobs.
How do you normally charge for your service?
My Labour per Job is $132Inc GST, No Hourly Rate or Call out Fee's
All Parts are covered under manufactures Warranty & will be quoted accordingly.
Why should a customer hire you over another service provider?
My $132Inc GST, Flat rate per Job, is Always better then Hourly Rate.
I'm extremely Fussy and thorough, so I spend at least 3 Hours per Job, a lot of times much longer.
I'm a Sole Trader, Providing a Professional, Fast, Affordable One on One Service to your Door.
I Pick up & deliver at no extra Charge.
What experience, skills, qualifications or training do you have to make you the right person for the job?
I was part of a I.T. Team which had Won a award: "2012 BEST COMPUTER REPAIRER OF THE YEAR".
Diploma of Information Technology (98% Complete, got a 2Year Traineeship as a Computer Technician)
Visual Basic Programming - Level 1
Visual Basic Programming - Level 2
Cert IV Business Operations and Telephone Operations
2D CAD Drafting & Engraving
Vinyl Plotter Setup
2D / 3D Rendering
Data Recovery / Backup
Diagnostics / Fault finding & Analysis
2D Laser Animation
ILDA Laser Animation
Vector Drawing 2D Line Art
Is there a particular aspect of your trade or industry that you specialise in?
PC / Laptop Hardware, Vrus Removal, Backup, Networking, Data Recovery & Backup, Upgrades, Sales,
Windows Operating Systems, Windows 95, 98, XP ME, Vista, 7, 8 10, MS DOS,
LINUX GUI Operating Systems.
Laser, Engaver / Cutters, 2D CAD
How can a customer save money before you start the work? Please give 3 tips
Free quotes on Jobs, if you choose to not go ahead with repair, then its a free Quote and you don't pay anything)
Are you an insured business and do you guarantee your work?
All Parts Brand New include at least 12 months Manufacturers Warranty.
If Refurbished Parts are used, 3 months Hardware Warranty applies, customer is first notified..
What makes you the most reliable and trustworthy person for the job?
I am a Proud Sponsor of "AUSTRALIAN EMERGENCY SERVICES",
AIPOL - Australian Institue of Policing
Children Safety Review
I annually donate over $500, for a better Safer Community:)
What questions do customers commonly ask and how would you answer them?
How Quickly can I respond to a service call? Usually the same Day or in the first 48Hrs.
How much will it all cost in the end of Job? If no parts ware required, $99 total for Labour.
What do you like most about your job?
I love a good challenge. I have never been afraid of complexities in today's Hi Tech society;)
Meeting People is always great, too. Love animals as well.
Are there any special offers you would like to offer to Oneflare customers?
Free Pickup & Delivery around South East Brisbane Gold Coast & surrounding Suburbs.
I offer free Phone Support to all my Customers.
What are the typical things that you need to know before you can provide a quote to a customer?
Is your System under Warrantee? Have you Backup up your Data? Is this a Insurance or Personal Quote? Also other questions may come up, depending on Job.
What questions should a customer ask to hire the right service professional?
How long have you been a I.T. Professional? Do you provide Free Pickup and delivery? Do you charge for Labour per hour, or per Job?
Do you have a favourite customer story you would like to share?
It's a Journey each time, always exciting to meet new People..I don't really have a favourite. I tend to be quite discreet about my Customers. I respect their privacy. I've fixed a couple Aussie Celeb's before.
I'm not going to brag, who they were_..)
How did you decide to get into your line of work?
Inspired by my Fathers Technical background. Fascinated by Technology and gadgetry at a very young Age. My first P.C. Computer, was Mail ordered from America. In the 80's, Australia didn't even have a single Computer Shop! Lol:P