Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All my work is done under a contract, between the customer and Twisted Lane. It clearly identifies the responsibilities between both parties.

Question 2

How did you decide to get into your line of work?

Accepted Answer

It found me!! My main line of work was in the IT industry as a Business Analyst. I have always enjoyed my creative side - photography. From shooting landscapes , buildings, animals etc.....to my real love of shooting (err photographing) people. Combining photography and IT is my passion.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I suppose my fav, is where a wedding started off being a glorious January day in the Botanic Gardens. Just as the bride walked down the aisle a storm hit, with drenching rain. Umbrellas instead of shading were now rain protecting. The bride kept smiling. What a trooper!! Great shots & memories.

Question 4

What do you like most about your job?

Accepted Answer

Meeting people. Capturing their personalities on film, well I mean digital 0's and 1's :). Love getting the real people in real life events, reacting as they normally would. It's fun and rewarding.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How well do you relate to the photographer? The photographer knows what looks good and the customer needs to trust the photographer. To get the best outcomes the customer needs to feel relaxed and happy with the photo session. The photographer therefore needs to be calm and composed, and funny.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How far in advance do we need to book? I usually book a year in advance. Of course there are dates that are available with shorter notice. Just contact me, to see if I am available. How long before we get to see our photos? I aim to supply your photos within four to six weeks of the wedding.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am a well respected and likeable person in my industry. A photographers skill is for all to see, it is my voice. From the photos and reviews that I have placed on my website from customers, I think you get the idea. If I say that I'm going to deliver by a certain time, I do.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Am I the right photographer for you! I would like to say, absolutely! I take photos in natural surroundings using my skills of balancing light to get the most striking pictures of YOU. The most important thing to me is - YOU.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Expectations of final product outcomes from the photographic session/wedding. Album, Slideshow, Wall Print, or just the photographs? Wedding - coverage (preparations, ceremony, couple poses, wedding party poses, family poses, reception (30min - 3hrs). It's all about time and type of products.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Read the Tips I send on how to make the most of your photographic session or wedding. 2. Be prepared to start session at the appointment time. 3. Relax. Don't be tense. This will save money by not having to have another photo session. YOU WILL LOOK GREAT.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I am new on Oneflare and would like to offer all Oneflare customers a 30% discount on all photography, as an introductory offer. This applies to any photographic session booked until the end of the year 2020.

Question 12

What makes your pricing competitive?

Accepted Answer

Quality!! Creative photography!! Editing skills!! Attention to detail!! And..... A relaxed, calm, person that will make you feel so comfortable that you forget your having your photos taken. That means..... YOU are looking GOOD in the photos.

Question 13

How do you normally charge for your service?

Accepted Answer

There are so many variables on what people expect from a photographic service. Some expect a package, others just want the pictures. Prices start at $600 for a 2hr coverage, supplying the images in a Gallery in full resolution and/or a USB stick. While others buy my incredible albums!!

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

With my experience in taking photos, I have dabbled in all areas. The core of my work is natural settings with people, but I am equally at home in using artificial light. I just love taking natural light photos of people as I like the quality of the light.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I started taking photos for Weddings back in the 80's with film, as a second job. Been doing it ever since, eventually taking over as my real job. Highly skilled in taking photos and editing them in various photo apps.

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