Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes and our work is primarily a visual medium, therefore our clients can immediately have the satisfaction of seeing their brands, products, and stories come to live. Our client feedback is also a testament to our work quality and consistent satisfaction.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

Distancing, masks, limited people in closed spaces, online meetings when possible.

Question 4

How did you decide to get into your line of work?

Accepted Answer

A long-standing vision of unlocking the freedom to envision, create and innovate without restrictions. This includes enabling our inner child to imagine freely, ask questions, and continuously challenge our thinking and refine our approach.

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

Customer satisfaction and having to use our created work in their business that really makes a difference is a success story every time. We received feedback on product photography, a story telling video about the business that makes a true difference in customer engagement, branding photos and videos, client profile photography and much more.

Question 6

What do you like most about your job?

Accepted Answer

We love the creative aspects of our work where we are enabled to produce materials that can attract attention, educate the viewer and lead to real measurable outcomes for clients.

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

We strongly recommend for clients to be completely transparent with us and ask the questions that really has importance to them. These may be but not limited to: - Do you provide photography and Videography? - Do you have experience in the field or how would you approach the project? - Do you create and produce or do we tell you every step f the day? - How would you approach the execution and planning, equipment, people, props, etc  and much more.

Question 8

What questions do customers commonly ask and how would you answer them?

Accepted Answer

We think project success comes from asking questions and sharing information, therefore to answer clients questions, we have samples of client work, images and processes of production, strategies and more elements that we can share with clients to ensure their answers are delivered fully with reference to outcomes and tracked records to satisfy clients expectations when working with us.

Question 9

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Old saying goes, "Works so hard and do so well" that your clients will speak on your behalf". We really believe in this approach and will let our customer reviews to do all the talking.

Question 10

Why should a customer hire you over another service provider?

Accepted Answer

While we love adopting a creative and innovative approach to our work and whilst striving to deliver great quality content across all of our production processes, we always maintain a laser focus on the end result for our clients. Our work is always designed to support our clients in elevating product and brand awareness, engagement, as well as prompting actionable, repeatable and measurable outcomes for consumption or purchase behaviours.

Question 11

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What do they want to achieve with photography/videography. How do they see that the phot/video served its purpose. What aspects do they want emphasis on in the photo/video. How creative do they want the shoot to be? Is the client's industry subjected to industry codes of conduct to ensure photography/videograohy will meet the industry rules. We certainly ask more question that is relevant to client's needs, their industry, their client's entanglement strategies and more.

Question 12

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

There are two ways project budget is set while working with us.  Client will set the budget where we will determine if we can deliver on client's needs or we would recommend a budget to the client based on their requirements. In either case client can expect:  - Budgets that suits their needs or will ensure delivery of services on their specific needs - Ensure there are no surprise hidden costs that will arise later on - Work delivered is specifically designed to meet client's business goals and strategies

Question 13

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We treat every client with utmost speciality and would love to hear about your needs.

Question 14

What makes your pricing competitive?

Accepted Answer

At Vahan Studios we focus on honest and genuine work with client's interest at heart, as we have seen and experienced since our inception. This approach has only brought our long term clients back for more repeat business over the years. We do not compete on price or compromise on quality. Clients have list of choices that they believe best suits their needs.

Question 15

How do you normally charge for your service?

Accepted Answer

At Vahan Studios, we do not believe in one size fits all, we are driven by client's requirements and realistic goals. In order to deliver on these goals, we have to ensure the work quality and delivery methods meet the standards needed for exceptional work quality output. Therefore, budgets are set by clients or recommended by Vahan Studios based on client's requirements.

Question 16

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Yes, Every piece of work we put out, must have a strategic approach, psychological impact, send a message, educate and change while finally impacting positive behavioural change. We think through the message and behaviour our work must send, before the production even begins. Enquire with us to find our more.

Question 17

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Since 2012, we have been producing photography and videography for clients from many different industries. As we get closer to immutable laws of 10,000 hour rule, our skills are only getting better and our customer reviews are testament to this.

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