Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

My business is insured. I guarantee to treat every home with respect. I will try my up most hardest to provide client satisfaction. My satisfaction is client happiness!

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have experienced a range of jobs. I choose to be a owner/operated of a small business, To have freedom of time, closer to home and less stress! Making my own decisions within my own business. Very rewarding!

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

At the moment, I have taken on a lovely job on a property with lovely clients. On my first day I was greeted at the door with 2 of the most beautiful animals, 2 bull mastiffs,( gental giants) they played with me, lots of licks, made me laugh. What a way to start a day and job!

Question 4

What do you like most about your job?

Accepted Answer

Meeting clients! Most of all, knowing I have made a change in their life, Simply by giving them back quality time, to enjoy what they love best- a lifestyle!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

References! Where they live, as much personal info as possible, they are coming into your home, and you need to feel comfortable

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long have I been cleaning? For over 20 years, as a owner/ operated, I enjoy the freedom that comes with it!

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have had the privledge of having some very lovely clients and their trust, cleaning of their homes, over a 20 year period, whilst they fill their busy days. I have always regarded myself as a very punctual person!

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I have 20 years experience in cleaning. I pride myself in doing the job right and on time I pay attention to clients needs, and client satisfaction is what I like best

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

How many hours? Any particular day? How often? Full clean or partial clean? What area do you live? Are you the owner?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Decide how many hours you would like. Have yourself a list of your nominated duties. Reducing duties, can reduce time, AND MONEY!

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I have a range of cleaning options, Spring cleans- all internal cleaning EG. Ovens, inside/fridges and lots lots more! Regular cleans weekly and fortnightly. FOR TIME POOR PEOPLE! Come home to relax! No cleaning! All cleans designed to clients needs!

Question 12

What makes your pricing competitive?

Accepted Answer

Being the owner/operater, can allow me to offer a lower rate for clients. My rate offers a nice affordable package, for clients to have the luxury of having hired help.

Question 13

How do you normally charge for your service?

Accepted Answer

Direct debits work good for me! Convenient and simple, for busy people. Clients can have automatic payments set up, keeping it simple!

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I pay attention to detail and concentrate on the clients needs within there home or small office I aim to please, My satisfaction is client happiness! I specialise in, in home cleans, after 20 years of being a owner/operater.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

In the cleaning industry I have gained a green card, buffing/floor polishing, oh&s, colour coding. I have gained experience working in dental surgery, health centre, childcare centre, tafe, real estates, Specialise with " in home domestic  cleaning" for 20 years. I take pride and punctual.

Truscott, Vanessa Joan

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Truscott, Vanessa Joan Verified Business

Business contact details

Opening hours

Business description

Accepted payment methods

Browse cleaner experts by suburb

Services

Qualifications

Add your review

Reviews (58)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Unique selling points

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

Truscott, Vanessa Joan