Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured, we have 20million worth of liability cover, all our work comes with a film manufactures life time warranty for the original owner of the vehicle!

Question 2

How did you decide to get into your line of work?

Accepted Answer

In 1993 I applied for a junior position in an "automotive position available" add! Little did I know this was such an excellent position for someone with passion and enthusiasm !!

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We enjoy our business so much, we get to meet and greet thousands of different people and businesses each and every year! You too can be part of our history, its not a job if you love what you do!

Question 4

What do you like most about your job?

Accepted Answer

We love the end result when the customers face lights up and can see our effort and workmanship that we have put into there vehicle, its always more than they expect!!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How much experience does your business have regarding window tinting!! Ask the business who is actually going to be working on your vehicle or establishment !

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long before I can use the windows? Do not operate for 48hrs! How long will the film take to fully dry? During summer 2-3 days, during winter it can take 1-2 weeks to fully cure! How do I clean my tinted windows? Please use a polishing cloth and good quality window cleaner to wipe the film clean!

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

24 years of working within our industry! We have an excellent reputation and we strive to maintain that! Due to our extensive knowledge of window tinting we always find the correct solutions!

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We have 24 years experience in Automotive film application, along with our high levels of quality, you can be assured of unequaled knowledge of all aspects of window tinting!

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To achieve an accurate quote, we will need suburb, year of vehicle, make of vehicle and model, this should provide us adequate information to provide you with your quotation!

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

To save money we would suggest an accurate quote from us to be the best form of money saving you can get, we will ask all the relevant questions regarding your vehicle and you will find how fair and honest our prices will be!

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

One flare customers can receive and automatic 10% discount upon sale, please ask us for this redemption upon point of sale!!

Question 12

What makes your pricing competitive?

Accepted Answer

We are price competitive within our market, each and every job can vary to some degree, so best to get us to quote your job first, please call us direct or by all means send us an email !

Question 13

How do you normally charge for your service?

Accepted Answer

We supply COD systems for you to pay by, cash, mobile eftpos, direct debit and visa/master card are also accepted!

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We achieve excellent results with our onsite services to our clients, due to this we find ourselves on all sorts of heavy machinery and large multiple jobs to save our clients time and energy

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

24 years of tinting experience  We can tint automotive, heavy machinery, homes, commercial buildings, boats! We also have current up to date white cards and we are fully insured for all types of works undertaken!

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