Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes. We carry personal liability insurance and public liability. Our guarantee is simple.  We will make available to you on a private viewing page on our website your short highlight video within 72 hours of your wedding so you can share it with Friends & Family

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was always fascinated with the magic of Films and how it can produce Fantasies beyond our imagination. I just knew that someday I wanted to be apart or creating Memories & Fantasies for other people.  I got my wish

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

This moment happened just recently and it took about 30 minutes before the guests settled down from their laughter..  During the exchange of vows when the groom was reciting his vows. As the Groom was asked if he took the Bride as his lawfully wedded Wife. He paused & got all his Groomsmen in a huddle to briefly discuss this question. He returned with a unanimous verdict of "I DO". A very original & funny moment.

Question 4

What do you like most about your job?

Accepted Answer

This one is simple. The joy we get from watching Couple marry and children christened is something we cherish as a memory we will never forget. It is a beautiful momemt. We can almost recall every occasion we have documented. Well sometimes we may need reminding.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do they carry Public Liability Insurance. How many cameras capture your event. What professional audio equipment is used. What end products will be delivered & the time frame of delivery. With us, we use up to 8 professional Sony Cameras. Latest audio capture equipment. We also have a 30 day delivery guarantee.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most commonly asked question we receive is. "Do we hold a Copyright or Intellectual property rights over the Recorded Material"  Our answer is "NO"  We strongly believe what we record is your very own personal memories and whatever we record belongs to you. You are free to do as you wish with the finished product.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our history and past experience shows that trust plays a huge role in the Videography Industry as it is us who you put your faith in to come up with the memories for the rest of your life. With the 2300 weddings & Christenings we have documented we have only had one failure. That was due to a total electricity failure at the reception centre during a very wild storm. However we struggled on and recorded under torch light using our cameras batteries. We still were able to produce a video at that time.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We provide simple & basic videography. We are not into the Flash Bang Hollywood Blockbuster product, (although we can provide that if you wish). More so our experience in country style weddings speaks for itself

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Date & Place & Times of the event as well as any special requirements. Cultural. Religious etc.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

This is a hard question to answer as videography for Weddings and special occasions are a ONE TAKE moment, therfore savings are not found by requiring re-shoots.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

All oneflare customers booking with us will receive 2 x Gift Boxed USBs for each of the couples parents

Question 12

What makes your pricing competitive?

Accepted Answer

Videography is something we enjoy. We do not view it as a business as such, although obviously it is. To us there is nothing more special and rewarding that being able to ensure everyone can obtain documented Video of their special day at a budget that will not require a 2nd mortgage.  We put Pride above Money

Question 13

How do you normally charge for your service?

Accepted Answer

We seek a $300 deposit at time of booking to secure the date as the Wedding Industry is extremely busy and Dates need to be secured as soon as possible. Balance of payment 14 days prior to Wedding Date

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Personalised Videography is something we excel in. Being able to recreate that persoal touch to a wedding video is something many strive for. We have perfected it.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

27 years in the Videography industry in several countries. Television Commercial recordings and over 2300 wedding already documented.   Post production training at Movieworld Gold Coast

Wgm Productions

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Add your review

Reviews (5)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

Wgm Productions