Frequently Asked Questions
Why should a customer hire you over another service provider?
Very competitive rates and friendly service provided at all times
What experience, skills, qualifications or training do you have to make you the right person for the job?
Over 20 years experience in all fields of the refrigeration industry
How do you normally charge for your service?
Call out fee covers for the first half an hour
Then hourly rate there after
What are the typical things that you need to know before you can provide a quote to a customer?
Make and model
Age of systems
Problems if repairs required
What questions should a customer ask to hire the right service professional?
Weather they have adequate licences
Is there a particular aspect of your trade or industry that you specialise in?
All aspects of the industry
Are there any special offers you would like to offer to Oneflare customers?
10% pensionier discount
Are you an insured business and do you guarantee your work?
Have all insurance and qualifications needed
1 year warranty on all work carried out
What makes you the most reliable and trustworthy person for the job?
Honest and on time
What do you like most about your job?
Helping the unwell and elderly live comfortably
Do you have a favourite customer story you would like to share?
Have completed numerous jobs for unwell and the elderly with little or no charge.
Just to see them smile once work is completed and no money has changed hands