Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

White Chocolate Photography is an insured business and we guarantee our work - if you are not satisfied with the job, no payment is required

Question 2

How did you decide to get into your line of work?

Accepted Answer

Ever since I was a teenager I have loved taking photos - of anything.  For me, it was an easy decision.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

My favourite customers would have to be Candice and Simon - They are a cute couple who wanted to re-do their wedding photos with me after their original photographer didn't capture their day the way they wanted.  They were elated with the new photos!

Question 4

What do you like most about your job?

Accepted Answer

I like everything about my job.  The look on people's faces when they see their photos though would have to be my favorite.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

You should always be comfortable with the person you are hiring, and that they understand you and your needs - if you don't feel that, then I don't feel they are right for you.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

My most frequently asked question is what do I wear to a shoot.  My answer is you have to wear what you are most comfortable in, it is all about you.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

In my 12 years experience I have always shown up for jobs on time and ready to go. All of my clients say I am reliable and trustworthy, as without a doubt, I treat your shoot as if it was my own.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I have been a photographer for 12 years.  I'm very passionate about every job I do, no matter how big or small.  I really feel like I am just having fun and not working while I am shooting.    I am willing to go the extra kilometre - Call me to chat about what I can do for you!

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I will need to know the location of the shoot, the date and time, how much time it will take, how much post processing is required of the photos, how many people you want photographed, and the style of shoot that you are after.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Ensure that your hair, makeup and outfit are all sorted out before you arrive at your photoshoot.    Ensure you have a list of photos that you definitely want to take - poses or looks, or with certain people  If you are bringing children, make sure you remember their favourite toys :)

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer consultation services for all photography products.  Please give us a call anytime to discuss any project that you are working on, even if it is just a rough idea.  We will be happy to help.

Question 12

What makes your pricing competitive?

Accepted Answer

We take great photos - every time.  You cannot put a price on your memories, White Chocolate strives to give you the best possible price, every time.

Question 13

How do you normally charge for your service?

Accepted Answer

We are entirely flexible with payment for our photography services - all types are taken as payment.  If you are not sure, feel free to give me a call to discuss.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in wedding and portrait photography - but I am happy to do all types of photography.  Give me a call and I would be happy to discuss details with you.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been a photographer for 12 years.  I studied photography at school, and I continue to do it years later not because I have to, but because I want to.

White Chocolate

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