Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

In terms of guaranteeing work, all stages of the project are reviewed by the client and approved by the client prior to work commencing or moving onto the next stage. If the client does not approve or understand, work does not commence. Additionally, Whitefox Interiors is covered by insurance.

Question 2

How did you decide to get into your line of work?

Accepted Answer

A passion for design, style and to assist clients achieve their goals. Everyone should have the space that they desire

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Each and every Whitefox Interiors customer is unique, relationships form and each customer becomes a favourite in their own way.

Question 4

What do you like most about your job?

Accepted Answer

Having the ability to work on differing projects. No project brief is the same and therefore no outcome is the same. Each is tailored to the client and their lifestyle

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Does the designer specialise in one design ascetic only or is the designer versatile? Do the client and designer have a good working relationship with one another as this is important? The client needs to feel confident in the designer's ability. Whitefox Interiors passes on trade discounts to our valued clients to ensure cost effective projects.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much will it cost to decorate this room? Decoration of an individual room varies depending on the amount of furniture required, the style and the quality the client is seeking. We ask the client how they use the space, the functionality and longevity to ascertain where to begin with selections

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Whitefox Interiors always delivers within the timeframe advised, regularly communications with the client on outcomes, holds meetings to discuss outcomes and provides samples of products to ensure both parties understand the finished product.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Whitefox Interiors tailors your spaces within your home to be functional, comfortable and decorative. A designer finish can be affordable as well as liveable.  Whitefox Interiors specialises in creating furniture to suit your ideal living space at an affordable price and we pass on trade discounts to our clients

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

In order to provide an accurate quotation to our clients we would like to meet face to face, have an understanding of the client's' desired outcome, the space the client wishes assistance with and the budget the client has to spend to decorate with.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Whitefox Interiors can save our clients by providing trade discounts on furniture and accessories, which can be a substantial savings.  The client can save money on their design by repurposing furniture items that match their desired ascetic. The client can save money on renovations by assisting with the demolition (where applicable).

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Whitefox Interiors offers Oneflace customers a competitive design rate so that the customers can have affordable design services enabling them to have their dream home.

Question 12

What makes your pricing competitive?

Accepted Answer

Whitefox Interiors will work with clients on small design projects where the client is only seeking some guidance and advice as well as work on larger scale projects. The hourly rate of $99 is exceptionally competitive in the marketplace. Whitefox Interiors passes on trade discounts to our valued clients.

Question 13

How do you normally charge for your service?

Accepted Answer

Whitefox Interiors charges an hourly rate of $99 and an initial consultation fee of $150 for 90 minutes. It is important for us to understand your requirements, vision and wish list and this is primarily obtained with the initial meeting. Equally we will assist in providing styling advice. Whitefox Interiors passes on trade discounts to our valued clients.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Whitefox Interiors works across residential and commercial properties. We like to ensure that the space we are creating is ideal for the client; the way they use their space and the flow within their home. In commercial properties we like to create unique and individual pieces and finishes

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

As an interior designer I hold both a Diploma in Interior Design and Decoration and a Bachelor in Interior Design - Commercial

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