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2 Bays Window Cleaning offers the following services:
Frequently Asked Questions
Why should a customer hire you over another service provider?
I am professional, trustworthy and friendly.
What experience, skills, qualifications or training do you have to make you the right person for the job?
Hi my name is Matt, I have 10years experience in the industry ranging from domestic single and multi story homes to commercial factories, offices and shopfronts. I take great pride in delivering first class service to all of my happy customers!
Are there any special offers you would like to offer to Oneflare customers?
I offer customers who combine the inside and outside of there window cleaning with gutter cleaning. A 5% discount on the window cleaning. Which usually works out to free washing of the flyscreens!
Is there a particular aspect of your trade or industry that you specialise in?
2 Bays Window Cleaning specialises in Window Cleaning, Gutter Cleaning, House Washdowns and Solar Panel Cleaning on and around the Mornington Peninsula. Balnarring, Bittern and Somers best Window Cleaner, 2 Bays Window Cleaning.
How do you normally charge for your service?
"I offer free quotes to all customers so they know exactly the total price of the job. I allways offer reasonable prices even in peak periods. I am honest about the outcome of the job from the beginning. Reliance and trust is the cornerstone of our 2 Bays Window Cleaning." -Matt.
What makes your pricing competitive?
I offer a service that even the fussiest of clients would be pleased with. Therefore I am not the cheapest window cleaner in the business, nor the most expensive. I always try to find the balance of excellence and value for money.
How can a customer save money before you start the work? Please give 3 tips
A customer can save money by combining services. For example, cleaning inside and outside of their windows saves about 15%. Also, combining gutter cleaning will save you because there will be no loading for travel time. Booking in advance, or commiting to multiple cleans each year will save 5%-10%.
What are the typical things that you need to know before you can provide a quote to a customer?
Firstly, i need to know what they require and how soon. After this, if i agree that i can complete the job, i need there contact details and a suitable time to come and inspect the property for a no obligation, free quote!
Are you an insured business and do you guarantee your work?
I am fully insured for your peace of mind. I have a working with children and police check. My work is guarunteed based on the conversation i had with the customer before the final quote. I take pride in delivering the best job to every customer.
What makes you the most reliable and trustworthy person for the job?
I endeavor to arrive for the quote or job in the timeframe agreed upon with the customer. If i am running late or significantly early, i will contact the customer asap. As previously mentioned, trust and reliability is the cornerstone of 2 bays window cleaning. We treat your property with great care
What questions do customers commonly ask and how would you answer them?
How much will it cost to clean my windows, and when can you clean them? A free on site quote is the best and farest way to estimate the job.
What questions should a customer ask to hire the right service professional?
How much industry experience do you have in window cleaning? Can you complete the job that i have asked you to do?
What do you like most about your job?
Happy, satisfied customers when they realise they have chosen a carefull, diligent and trustworthy window cleaner who takes great pride in their job.
How did you decide to get into your line of work?
I just love to wash away the panes of other people. :) It's a satisfying job that allows me to spend time with my family and be my own boss!