Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we are insured with Public Liability insurance upto $1M, which is sufficient for most of the work required in residential, commercial and retail projects.

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Consistency in our performance is the key, and we will add up a little spice with our design ideas that make every space unique. We are not one of those 'copy and paste' model house 'designer'.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

- Experienced and Professional: We have 13+ years experience in building industry and projects coverage nationwide as well as in every sector that we are very proud of the diversity of projects. - Flexible: at 0813 Studio, we could be as loud as you prefer - deeply integrated in your business as internal business project manager coordinating different departments, carrying out stakeholder engagement, procuring all required including head contractors, suppliers, as well as providing business consultation on retail transformation and digitalisation. We could be as quiet as you prefer by carrying out all project relevant works behind the scenes and provide you with cost and progress report on a weekly base. We are your reliable trusted advisor provide you with the interior design that suits the most to your business need. - It's PERSONAL! We emphasis on our client relationship. We take it PERSONAL as it is more than a business transaction. Our interior design starts from initial consultation, client engagement, site inspection and then we will provide you with one or two space planning drafts and finally we confirm the concept design as per our discussion; then we can provide you with detail design that is fully reflecting your requirement, catering for your business operations, suitable to your budget. - Integrated Solution.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. Photos of the space 2. Client brief - what client would like to achieve  3. Budget - our design will be catering to your budget to avoid variation.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Set your budget and stick to it. That's why we would ask our client about the budget in the first place. 2. Understand our value of work 3. Follow our recommendations on value engineering

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

With our new profile set up on Oneflare, we are happy to offer a 8% off design quote if mentioning 'ONEFLARE' in March 2019, for projects starting by the end of March.

Question 7

What makes your pricing competitive?

Accepted Answer

Our business structure is LEAN, meaning that we don't have much overhead like other large companies; and we are very open to your pricing indication and suggestions, aiming to provide a cost efficient solution for your business.

Question 8

How do you normally charge for your service?

Accepted Answer

It really depends on projects, factors like basebuilding condition, location, size, ...etc., but we are confident that our price is always equivalent to or below market rate with our lean business structure.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I design space the way like no one else. I call myself space fusion master, as I break design boundaries and mix various elements from different sectors and combine them catering to your business needs. A retail banking can look like a cafe, as we encourage customer interactions; An office breakout

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

14 years of experience in design and delivery projects in commercial and retail sector, with BEng. and MDes. degrees and good experience in ABW and greenstar submission.

0813 Studio

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