Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are a fully licensed and insured company. We have a lifetime guarantee for our workmanship, meaning that we guarantee that our workmanship is completed correctly.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Previously being in different lines of works from IT to Legal I made the change as a mature age apprentice into the plumbing industry. I found more job satisfaction in physically being able to see the results of all my hard work and from there the passion for my work grew.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One of our favorite reviews... "Luke was very professional. He arrived on time and came up with a smart solution to a gutter problem which no other plumber had solved. He's easy to communicate with, and I got the job done within a week of contacting him. Very impressed!" Sara from Bondi Junction

Question 4

What do you like most about your job?

Accepted Answer

I love to help people by solving their plumbing problems. It is satisfying to see the customers happy face when you exceeded their expectations.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How reliable are they, will they turn up when they say they will and do they get back to you? Are there rates reasonable? Do they have many great reviews? Are they licensed to do the work?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

1. How much will the job cost? We can provide you with a fixed price quote for almost any job. 2. How long will the job take? We can provide you an accurate time frame for completion of works. 3. How do you take payment? We can take payment by a variety of means from card to cash or bank transfer

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our excellent reputation for reliability, efficiency, quality and integrity, backed up by almost three hundred outstanding independent online reviews and no negative ones.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Because we are the most reliable and helpful plumbing company in Sydney. We have close to two hundred all four and five star online reviews over various independent review platforms such as Oneflare, Google, Word of mouth and more.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. What is the problem and its history if any 2. Provide pictures if necessary 3. Site visit if necessary

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Try to have a number of jobs done in the one visit to save on costs for our plumbers returning multiple times. 2. Give a detailed description of what you need and supply photos if possible so an accurate quote can be given. 3. Choose us as your plumber! Our reputation speaks for itself.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer all customers a free plumbing safety inspection with every booking. This is where we will check all the plumbing in your home and advise you of any issues or potential ones.

Question 12

What makes your pricing competitive?

Accepted Answer

Our rates are very fare and reasonable for the high level of service and quality of work that we provide our customers. Some other companies try to sneak in additional costs at time of billing, all our quotes are up front and set.

Question 13

How do you normally charge for your service?

Accepted Answer

We have a variety of billing structures from set pricing for common plumbing jobs to do and charge and quoting for larger projects.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our specialty is plumbing for home renovations, pipe relining and sewer works. We are extremely precise and intuitive to finding the best plumbing solutions for your renovating needs.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have over 10 years plumbing experience in the domestic and commercial sectors. Our head plumber Luke Cordony graduated top of his college in his advanced studies of certificate IV in Plumbing services.

4 Elements Plumbing

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Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Unique selling points

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Customer

Businesses

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About Oneflare

Oneflare group

Download our apps

4 Elements Plumbing Verified Business

Business contact details

Opening hours

Business description

Badges and awards

Accepted payment methods

Browse plumber experts by suburb

Services

Qualifications

Add your review

Reviews (25)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Unique selling points

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

4 Elements Plumbing