Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are covered with public liability insurance for 20 mill

Question 2

How did you decide to get into your line of work?

Accepted Answer

It has run in our family. My father was a plumber, and now myself and my sons have followed family tradition to plumb

Question 3

What do you like most about your job?

Accepted Answer

the advise I can offer to my clients in all aspects of my profession in regards to bathroom renovations, sewage solutions, or heating cooling options

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

1. Are they a Registered and Licenced Plumber 2. Are they a Registered and Licenced Gasfitter 3. Do they Hold public liability insurance

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

what is the best method or procedure  I offer them my honest opinion and will give feedback when requested

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have been plumbing in the industry for over 30 years so I have a vast knowledge of any Plumbing applications

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We offer a prompt service and offer competitive rates

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

what the item is that needs attention ie. gas hot water unit, or blocked toilet, or blocked sink, No gas coming through to the home etc

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Plan out what you really want to do with your plumbing  Have all models designs etc already to go Have photos etc of any ideas you have

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Mention this add and receive half price service call

Question 11

What makes your pricing competitive?

Accepted Answer

We offer a service call with the first 15 mins included in this rate. We have many years experience over 30 years to answer any questions and to make the job easier for our client

Question 12

How do you normally charge for your service?

Accepted Answer

We can charge per hour rate or quote on complete job

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

all aspects of residential and commercial plumbing and gas installations

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I completed my apprenticeship back in 1983 in Melbourne CBD so have a vast range of applications of plumbing put to me over the time I was and apprentice till today 2015

A.J.D. Plumbing & Gasfitting Ellenbrook

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