Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes i am an insured business you have to be when working  on expensive  cars  and i guarantee  the work the customer  as asked for.

Question 2

What do you like most about your job?

Accepted Answer

What i like most about my job is every day i go somewhere  differnt meeting  different  people and doing different  cars.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

The customer  should  ask what the cost will be and what is included  in the cost and is there any extra cost involved  once the job as started.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The  most common  question  is can i remove stains and  i i always  answer  honestly  and tell them yes i can but if they dont know  what  the  stain  is or how  long  its been there for then i cant guarantee  it will come out

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Because  i always turn up on time , im honest and i always do the job to the best of my ability.  I also give value for money.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The things i need  to  know  would be the customers location,  is there access to a tap and a power point, what  type of  car the customer as and what type of detail are they looking for

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Because my prices  are so competitive  i cant really offer a discount  unless there are more than 3 cars at the same time.

Question 8

What makes your pricing competitive?

Accepted Answer

My prices are competitive  because  of the amount of time i spend on the job for what i charge also there are no hidden extras , what i quote over the phone is what i charge. Its up to the customer  to tell me exactly  what  they want.

Question 9

How do you normally charge for your service?

Accepted Answer

The cost of a full detail  depends on the size of the  car. Ranging from small sedans up to 4wds and people movers.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in full details and paint protection.  I always think the customer  gets more value for money with a full detail and i also think a good paint protection  gives the cars paint  work a longer life span.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I was given intensive  training 16 years ago when i first started detailing  cars and since then ive carried  on  finding out about better  ways to detail   a car.

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