Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are insured and we offer a guarantee. Rarely are we asked to return to fix anything on a job. Our staff are fastidious in making sure the client has no issues once we finish. Definitely no tail light warranties from us!!

Question 2

What do you like most about your job?

Accepted Answer

The variety and to be able to provide a quality product the people can enjoy.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We treat each job as though its our home. We wouldn't give you a product that we would not have in our home. Whether it be the design or the finish product, we aim to give you the best possible outcome.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Our eye for detail and quality work. We provide a quality modern product at a budget conscience price.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Generally we need to know... 1.. What the handrail/fence is being fixed to 2.. The style of handrail / fence 3.. The finish of handrail/ fence

Question 6

What makes your pricing competitive?

Accepted Answer

The fact we are a small company, helps us maintain our overheads low, therefore the finished product doesn't have the inflated prices that the bigger companies have.

Question 7

How do you normally charge for your service?

Accepted Answer

We usually charge by per lineal metre. Although should like an hourly rate option we are happy to do that.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in ANY glass handrails, whether it be pool fencing, balcony glass handrails, frameless glass shower screens or simply a stainless steel handrail with cables.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With over 20 years experience, Warren while coming through tech was apprentice of the year 3 years running, which at the time was unheard of. Our attention to detail and customer service are second to none.

SGA Balustrades

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