Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

At Adam Swain Plumbing we are fully licensed and Insured, giving you peace of mind knowing all of our work is carried out to the highest standards, its also our reputation on the line!!

Question 2

How did you decide to get into your line of work?

Accepted Answer

I chose this line of work again for the variety the industry offers, some days we work on large scale jobs, other days we are out fixing dripping taps, rain, hail, snow & shine - there is never a dull moment!!!

Question 3

What do you like most about your job?

Accepted Answer

I enjoy the variety that the plumbing industry offers and the different people I get to meet on a daily basis.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Is the tradesman licensed? Are they  fully insured? Are they a registered Business? How many years of experience does the tradesman have? What are there views and policies on WH&S? Do they guarantee their own work?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How do I shut the water down to my house is one of the most commonly asked questions. this is one of the most important questions that can be asked for the following reason: > knowing where & how to shut the water down in an Emergency situation incase of a burst pipe in the roof at 2am!

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Its our reputation on the line, which means we will communicate with you, we will be there on time, every time - if anything changes we will ALWAYS call you! gone are the days you have to wait and wait!!

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Adam Swain Plumbing prides itself on providing quality hassle free plumbing solutions for all clients. We are fully licensed and insured which allows our clients to have peace of mind knowing they can trust this tradesman. We will always deliver a punctual service - this includes calling you back.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We understand you don't have the qualifications in the plumbing industry, so we will endeavor to communicate as best we can with you so we understand what you would like completed including: >What needs to be done? > What selections have you already chosen? (eg placement of mixers/taps)

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

The best Way to make sure you get the most out of Adam Swain Plumbing is by the following: > Knowing what you want the end result to be (eg renovations) > Clear communication skills >Understanding - that you will get QUALITY for your hard earned Money!!

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

With Christmas fast approaching and family often visiting now is the perfect time to make sure ALL aspects of plumbing around the home are up to scratch, with an obligation free quote from Adam Swain Plumbing you really do have nothing to loose. Mention this add for a special rate!

Question 11

What makes your pricing competitive?

Accepted Answer

We believe  competitive pricing in the industry is just one of the ways Adam Swain Plumbing will stand out in cost & most of all quality NOT quantity of jobs completed.

Question 12

How do you normally charge for your service?

Accepted Answer

We charge a standard hourly rate during business hours, Monday- Friday 7am -5.30pm, After hours (after 5.30pm & weekends) will attract an honest after hours call out fee. Call us today for an obligation free quote.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Emergency Plumbing Maintenance Plumbing Storm water Tanks Sewer Blockages Irrigation  Hot Water Systems Tempering valves Renovations - bathroom, Kitchen & Laundry Water serve renewals Sewer re constructions && Much Much More!

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Adam Swain Plumbing has had over 10 years of experience in the plumbing industry. Completing small and large jobs in the industry to a high quality standard. Furthering our knowledge by completing further certificates such as - plumber, roof plumber, drainer, gas fitter & LP gas fitter.

Adam Swain Plumbing

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