Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have professional indemnity insurance & many checks and balances to assure the quality of our work. But, we're human too & sometimes may make an error, However, we immediately correct any errors brought to our attention, of course without charge & hope you will accept our apology & forgive us.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Reducing people's tax bill.  This was the ONLY reason Marina became an accountant. While accounting is an enjoyable career, using our knowledge of tax law to help our clients in a significant way is the most rewarding work.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Two stories:  Client A had been doing her own personal tax return for years to save accounting fees. While chatting it became clear that she had been paying too much tax. We corrected previous returns & she received a nice refund! 2- Client B is saving $20,000/year by changing business structure

Question 4

What do you like most about your job?

Accepted Answer

The most enjoyable aspect of our work is happy clients.  That is absolutely the most satisfying aspect of our job. When those happy clients then go on to refer other clients to us, now that is the ultimate validation.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Ask your prospective accountant where they are located,  what they specialise in and what is the size of the firm. Generally speaking, the size of the accounting firm should not be much bigger than the size of YOUR business or be out of proportion to your needs.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most commonly asked question is "how much will it cost me?" We answer your question by first asking you a series of questions to ascertain what and how much work is required on our part and then provide you with the answer.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Marina is a member of both CPA and ACCA and a Tax Agent. These qualifications and memberships are given only to people who are not only technically qualified but also of good moral standing.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We provide FREE annual meeting and FREE email and phone advice to clients to support them in running their business and save taxes without worrying about incurring additional charges. We offer fixed fees and payment plans so our clients do not have to worry about their accounting bill.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

First, please tell us what you need, tell us a little about yourself, for example are you running a business or do you just need a personal tax return? Do you have any investments? Do you have a limited company or a trust or are you a sole trader or a partnership? What your annual turnover?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

For businesses:  1-Please make sure you reconcile the bank.  If you don't know, we teach you for FREE. 2-Keep your records in a logical order 3-Consult as via email or phone if you have any questions so that we can help you before you make a possible wrong decision.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Personal Tax Return for individual with only Australian Employment Income is just $89! However, we try to keep all our fees as low as possible and we also beat any comparable genuine quote in writing.

Question 12

What makes your pricing competitive?

Accepted Answer

We aim to provide the best service at the lowest rates. We keep our overheads low so that we can pass on the savings to our clients. We beat any quote by a similarly qualified accountant.

Question 13

How do you normally charge for your service?

Accepted Answer

Our fees are among the most economical in comparison with other similarly qualified accountants. Our personal tax return preparation for individuals with only Australian employment income is just $89. We also put our clients' mind at rest by agreeing a fixed fee in advance.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Marina specialises in accounting and tax savings tools for employed tax payers as well as Owner Managed and Family Businesses. We also prepare a substantial number of Personal Tax Returns for individuals mostly during July to October who usually have employment or rental or other investment income.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Marina is both a CPA & Chartered qualified accountant. She studied at UWA & Curtin University. She is tax agent specialising in accounting and tax for owner managed small businesses ranging from sole traders & partnerships to Trusts & Companies. She is also an expert in personal tax & tax returns.

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Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Unique selling points

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Customer

Businesses

Cities

About Oneflare

Oneflare group

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Affordable Accountants Verified Business

Business contact details

Opening hours

Business description

Badges and awards

Browse accountant experts by suburb

Services

Qualifications

Add your review

Reviews (61)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Unique selling points

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

Affordable Accountants