Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Completely insured, educated and legitimate. Work is guaranteed through the hundreds of success stories that have come out of our gym.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Have been an elite athlete in past sports. Was heavily into Brazilian Jiu-Jitsu and MMA before entering the gym business. Ended up owning an MMA gym, sold my shares, then went out into strength & conditioning on my own. Was successful. Expanded. Now we are unstoppable!

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Have turned a 260kg man who could not get up off the floor into a lifting/cardio machine over a period of 2 years. In this time he shed over 120kg's.  Have trained a woman with chronic anxiety; not only into fitness, but back into believeing herself. At first she could not even get out of her car. Have trained a woman with Transverse Myelitis (a rare condition), who had lost complete feeling in her legs; to run, walk and jump again. She is now seeing unprecedented results and recovery for such a complex and hard to combat condition. After a doctor told her she would never exercise again, we proved him wrong.

Question 4

What do you like most about your job?

Accepted Answer

Seeing results. Seeing people's lives change through being accountable, seeing their bodies change, and making lifelong friends that become members for life.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Make sure you trainer is not some TAFE cowboy, who considers themself an expert after doing a 3 month course at some sort of half-baked college. Also, it is good to know if your trainer has been, or is currently a serious athlete. Experience, sincerity and REAL schooling (tertiary), or an internship in a noted gym make all the difference. BEWARE OF THE SHARKS in your area; the fitness industry is flooded with fakes, and most of them are completely out of their depth training people back to fitness, or in planning out and executing goals that are effective for your long term health. Yet they will happily take your money.  We pride ourselves on being legitimate experts. You will get no better online training - we promise you.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q: Do I need to be fit to start 'Functional' Training/Personal Training with you guys? A: Absolutely not. We specialise in making unfit people fit, and nothing you have going on will even phase us. We have dealt with EVERY type of client, and we turn normal people into athletes. You will NOT be judged in our online community, as we welcome everyone.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We take a true interest in our clients health, and we actually DO care. It's not all about the money for us. We take our clients care, wellbeing and comfort exceptionally seriously. We also follow an honesty and honor code often forgotten in our industry.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Tertiary educated, highly experienced, Personal Trainer & CrossFit Coaches who have all been in the fitness industry for over 10 years. Own our own facility, and for the expertise you recieve, our prices cannot be beaten. Do you want some 3 month TAFE beginner, or the REAL DEAL? We don't disapoint.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

You can add all your info to our online waiver here... https://www.smartwaiver.com/v/universalwaiver/ Then we can really get to know you and have a good chat before you get started. You are not locked into anything if you do this, it just helps us understand you from day 1.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

You can save money by getting your first 12 sessions out of the way, then having our 'Honor Rate' applied - which is $45 per session. Also, if you have multiple people in your group, we apply a 5% discount per person - once you have done your initial 12 sessions each and signed up to a direct debit or paid an up front plan exceeding 1 month. Max 4 people per group.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you do 12 sessions with us - we bring your rate down to $45 per session - forever. We call this our 'Honor Rate.' This is unbeatable value for the expert services and amazing facility you have access to.

Question 12

What makes your pricing competitive?

Accepted Answer

For the expertise and experience you recieve - there is no comparison in our area that offers anything similar. You may get cheaper - but do you want the REAL DEAL or do you want mediocrity? We only have one option for you - EXCELLENCE.  Also, you get what you pay for. We are highly experienced and educated coaches. YOU need to decide whether to make a worthwhile investment in your health, with someone who cares - that's us. Or alternatively, go cheap and nasty, with someone who only thinks in dollars, and is not half as dedicated to the cause; helping people like you get fit, strong and confident. We make friends, not just clients. Trys us and see.

Question 13

How do you normally charge for your service?

Accepted Answer

We have an exceptionally wide range of prices on offer, and then we have an unlisted 'loyalty' price - well below standard rates - for all clients that do 12 or more sessions.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Taking people with none, or very little fitness; teaching them to believe in themself, and turning them into strong, confident, mobile BEASTS.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Bach of Exercise Science (completing) Level 1 CrossFit Coach Level 1 Olympic Lifting Level 2 Kettlebell Coach Elite Level Strength Trainer (AFN) Certs 3&4 Personal Trainer Built our original Strength & Conditioning gym in backyard shed, then moved to a much larger facility to become Essendon's most populated Box.

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