Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are have public liability insurance. Since we use blankets to cover almost every item, and straps to tight everything in place, there is no chance for damage to occur.

Question 2

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long will this jobs take to do. Since we have a lot of experience in this field we can evaluate quite accurately the time for job needed.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Me and my partner have a lot of experience from previous removalist jobs. We know how to work with customers and their items so there wont be any issues with a job.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We provide premium service for affordable prices. We use professional trolleys. blankets, straps to make sure customer items are safe and secure.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What is the size of house that customer is moving, approximate amount of items, access on pick up location and drop off location, address of pick up locations and drop off location.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Since removalists almost always charge their customers for the time they work. By preparing for removal for ex putting everything to boxes customer can minimize the cost of service.

Question 7

What makes your pricing competitive?

Accepted Answer

We provide very competitive pricing compared to other companies, with this price also comes PREMIUM service, insurance, two professional workers.

Question 8

How do you normally charge for your service?

Accepted Answer

We charge our customers up front via cash or card, after job is done we refund some amount of money if job was done faster than expected.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

To do removalist job you have to be fast, strong and communicative. A lot of companies do not have workers with these qualities so job can take longer than it should and items could be damaged if they are handled without proper care.

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