Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured and all paving, retaining walls, irrigation is covered by warranties. Some of lawns are covered by LSA warranty as well, more information can be supplied on request

Question 2

How did you decide to get into your line of work?

Accepted Answer

We came from small beginnings, selling fertiliser then buying our first Coring Machine back in 1980, educating Adelaide about Coring, Scarifying and learning ourselves along the way. Now we have a small fleet of trucks and utes and service most of the Metro Area with many more services.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We have over the years, had many glowing reports from our customers, one in particular Shirley from West Beach, loved having the boys there for their wonderful work and the "eye candy"! Another client put photo's of our boys in action on Facebook for the same reason but they don't just look good!

Question 4

What do you like most about your job?

Accepted Answer

Transforming an ordinary yard or weed infested yard to a beautiful outdoor space that not only adds value to your home but can be enjoyed by the whole family

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you have a licence ? How many years experience do you have? Do you have any recommendations you can show me? Are you insured ?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do you supply the turf if we want to do our job? YES Can you install irrigation in a lawn that is already planted ? YES We offer free on site assessments or Health Checks of your lawn if you are having problems or sometimes we can tell by looking at a photo you email and help that way

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have been in business a long time, seeing many other landscapers come and go, leaving client's without any back up. We do our best for the customer as you are why we are still here

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Akers of lawn is a family owned and run business that has been around for over 30 years FREE Quotes

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Their Name, Contact Phone Number, Address and what they would like a quote on. If they have a plan, particular items they want to use or an idea in mind, a copy of that is also very helpful.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We are happy to work with the client if they want to do some of the work themselves. We ask for a small deposit on acceptance of our quote with the balance being due on completion.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We currently have FREE pop ups or 50% off Subsurface irrigation with premium preparation Instant Turf lawn installation (see our website for full terms and conditions www.akersoflawn.com.au )

Question 12

What makes your pricing competitive?

Accepted Answer

We can do larger jobs at less than  larger landscaper prices but with the backing of a company that has both the credibility and knowledge of over 30 years of experience

Question 13

How do you normally charge for your service?

Accepted Answer

We offer Free on site quotations as each job and lawn is different. We can quote Lawn Coring service or fertilising service over the phone as that is charged by the area size alone but Scarifying, new lawns, irrigation, paving, landscaping charges depend on each individual job and budget

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in lawns, both in rejuvinating and planting new lawns in instant turf, seeded variety and even Artificial. We offer seasonal maintenance visits including regular fertilising and offer free advise

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All our employees are trained and experienced in their field, we have more than 30 years in the business with 2 sons and a daughter in law working to ensure you, the customer, will be happy with the end result. We also have a follow up service to make sure you continue to be looked after

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