Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I offer a 100% money back guarantee on app and website work done if you are not completely happy with the final product.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I began programming at school and loved it so much that I knew that's what I wanted to do later in life.

Question 3

What do you like most about your job?

Accepted Answer

Helping clients find a solution to their business need through an easy Q&A process that take around 30 minutes on the phone or in person.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Can I see samples your work and testimonials on the App Store & Playstore ? Do you have sufficient qualifications such as a University Degree in Computer Science ? Where did you study ?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What will this cost ? Before being able to cost a project a developer must first understand the full requirements of the job. Once we have these details we can cost each stage of the project and advise which sections are mandatory, which are not so important and which can be left as your wishlist.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Understanding Your Needs We consult with our you to find out exactly what you need from your app or website and your desired delivery date. This may include specific features, branding requirements such as colors or fonts and much more.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

I make awesome and easy to use native mobile apps for both Android and iOS and use technologies such as Java and Objective-C. I make awesome websites to promote you and your busines and use technologies such as HTML 5, CSS3 and JavaScript. I pride myself on my friendly customer service.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Budget Range Desired Delivery Date Will the app or website be for internal staff use only or for general public use or both Target Audience Top 3 outcomes you want from your new app or website Anything you think will conflict or cause issues with the project

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1) Write down your top three "must haves" for your new mobile app or website in priority order. 2) Write down why they are important to you and your business 3) Write down your next 3 most important features you want for your new app or website 4) Write down 3 items for your wishlist

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

My first 5 new clients who signup with me will get a 10% discount on all new mobile app contracts.

Question 11

What makes your pricing competitive?

Accepted Answer

My pricing remains competitive because I do not have any large overheads to pay such as office rental, admin staff etc. I work from my home office located just outside of Melbourne and am always happy to visit clients at their office locations or homes.

Question 12

How do you normally charge for your service?

Accepted Answer

Clients can pay via credit or debit card through a trusted secure payment gateway called Pin Payments. I have my business account setup on Pin Payments. Payments can be taken over the phone or paid by clicking a link in the invoice sent to them. Pin Payments is located at https://pin.net.au/

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I build mobile apps for both Android and Apple phones and tablets. I develop using only native code and do not use any third party software to build the apps.  This makes the apps far more robust, scaleable, user friendly and fast.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Bachelor Computer Science from RMIT PostGraduate Computer Science RMIT Member of Australia Computer Science Developed many successful mobile apps now on the App Store such as London Transport, Melbourne Transport and Pocket List

Alex Crompton Design

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