Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I have public liability insurance-up to 5 million. So you can rest assured that I guarantee to look after and take care of your pet-just as it is my mine. No animal nor person is under risk

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have always had a great lover for animals and a passion to help animals-especially animal welfare issues. Such as puppy factories, live export and the senseless slaughter of seals in Canda. My business is in honour of my dog Princess who has now passed.

Question 3

What do you like most about your job?

Accepted Answer

Making  the wonderful animals happy-giving love to them and receiving it. Of course satisfying the needs of the owners animal is extremely important. I am here to make you both happy

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do they have any experience with animals? What qualifications do they have? Are they trustworthy and honest? Have they had a police check? Are they insured? Will my animal love her?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do you have any experience with animals? I have had many years of experience with animals-as I have completed Cert II & III in Animal Studies and worked as a vet nurse Do you have a police check? Yes, as I am a qualified teacher too

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I would never, nor have I ever let down an animal nor their owner. I provide references-where other people could also say that they know that their animal is safe and has been well cared for by me.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Experienced, passion for animals, honest, have worked as a vet nurse, have appropriate qualifications, treat the animals like my own, will go out of my way to help others

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The number of animals they need to be walked-duration of the walk and how many days per week. Whether they are a pensioner or not.The number of pets that I need to look after and the length of the care.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

No increase in rates over the weekend. Free trip to the vets for pensioners-if needed. Loyalty discounts apply. Many businesses charge a great deal more for dog walks.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Introductory walk is $15-I would love to meet your pet and you before starting the program to discuss their needs. Each client will be required to fill in a detailed questionnaire about their pets.

Question 11

What makes your pricing competitive?

Accepted Answer

It is fair, it takes into the account the customers situation-whether they are pensioners, it offers loyalty credit, it offers packages, it takes into account my experience

Question 12

How do you normally charge for your service?

Accepted Answer

Dog walks from half an hour is $30, $40 for 45 minutes . Two dogs for half an hour walk is $40, $50 for 45 minutes-rates are the same-7 days a week. Pet minding at your home is $40 per day. For 2 dogs it is $50. Visiting your precious pet whilst you are at work or on holidays-it is $25 for a half hour visit and $40 for the hour. Cat visits is $20

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I have great organisational skills, superb customer service skills, strong awareness in dog behaviour, so I can reliably predict the outcome of things that I allow the dogs to do or not do-keeping the dogs safe when other dogs are around. Dog handling skills which include multi dog handling as well

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have worked as a vet nurse, completed Cert II & III in Animals Studies and I was a volunteer at the RSPCA vet clinic for 5 years. I have excellent animal handling skills and I can 'read' them. I completed an accredited dog training course: (22214VIC) Cert III in Dog Behaviour and Training at the NDTF in 2016.

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