Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am fully, comprehensively, covered. My workmanship is guarantied & insured.  However, the parts I install as part of any repair or service carry the manufactures warranty only. Be careful, as the part manufactures only provide their warranty if their part in installed by a qualified person.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Since i was a nipper, I loved anything mechanical, it was destiny I guess. Completing my apprenticeship on excotic's, BMW, Ferrari, Lotus, Lamborghini, Bentley, RR, Porsche, & then motor racing fame, to building Hot Rods & claasic's. Why wouldn't you want to get into this career?

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

There have been many smiling faces I have left once i have rescued stranded customers. Mum's getting their children home, friends heading fishing for the day & finding their boat needs a battery, on a Sunday, A company that can't load their trucks due to a forklift that won't go. etc

Question 4

What do you like most about your job?

Accepted Answer

The most satisfaction I get is seeing a satisfied customer. I won't take a job on unless I am confident I can provide you the best service at the best price.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Ask what experience they have, what qualifications, & what step by step process they will use to complete the repair or service.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

FAQ's are: 1/ When can you come? - answer: when suits you? 2/ How much? - answer: easy if its a std service or battery, but even if I have to see the repair before I can quote, I won't start your job until you have a price. 3/ When can you come again?

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Trust is earnt. Reliability is proven. I realize all this only comes with a willingness to give me & my service a try. I won't let you down.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I'm Mobile!! A fully qualified mechanic with auto electrical experience, I have a fully equipped mobile workshop that comes to you anywhere, anytime. No need to call a tow truck.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Where you are, what make, model, & year your vehicle is. What is the issue. What time suits you. How urgent is the service?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1/ Talk to me, the longer we talk, the better I know what your issue is, the quicker I can complete the repair or service saving you money in time spent. 2/ Make your vehicle is as accessible as possible. 3/ Let me know you budget, I will add value where i can,

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Special Offer; Then lowest price for the best replacement battery, with the best warranty in town. Just ask for a quote.

Question 12

What makes your pricing competitive?

Accepted Answer

Don't forget, I provide a mobile service, I come to you. This makes your service or repair better value for money straight away. And you will be surprised at my low hourly labor rate due to my low overheads. You would be mad not to consider me.

Question 13

How do you normally charge for your service?

Accepted Answer

I will always talk to you, make sure we both understand the problem, understand what needs to be done to fix the problem, all before I work on your vehicle. I accept Cash, Efpos, & all major credit cards.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Specializing in value servicing & everyday repairs, overheating, flat batteries, poor economy, tuning, audio systems & reverse camarea's, windows that won't come back up, noisy brakes, fitting car seats, rattle's klunks & bangs.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

A fully qualified mechanic with over 30 years experience working on cars, trucks, boats, excavators, etc. I have repaired/serviced everything from BMW, Ferrari, to Mitzi & Toyota. Over the recent years i have built classic cars & Hot Rods. I can test & replace batteries, alternators, starter motors.

Battery-2U Brisbane

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