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Frequently Asked Questions
Why should a customer hire you over another service provider?
Specialising in all Termite Work & all general pests we try and give same day service where possible .FOR GOOD OLD FASHION SERVICE CALL GLENN
What experience, skills, qualifications or training do you have to make you the right person for the job?
Specialising in all Termite Work & all general pests we try and give same day service where possible .FOR GOOD FASHION SERVICE CALL GLENN
Is there a particular aspect of your trade or industry that you specialise in?
We pride ourselves on all forms of Termite Treatments & Inspections we also do Termite baiting systems & subfloor barriers . If you have any TERMITE questions feel free to call Glenn for any advice .
How do you normally charge for your service?
Credit Cards / Visa Card / Master Card & American Express / or Cash . Or call for any assistance with payments if we can help you we will .
What makes your pricing competitive?
We are fair in our pricing & we realize times are hard & we also take into account pensioners. Give us a call today
Are you an insured business and do you guarantee your work?
Yes we are a fully insured company and we also offer a warranty inside on most of our jobs we do.
What makes you the most reliable and trustworthy person for the job?
We always show up on the day we book in and we try to be there in the time frame given as often as possible.
Are there any special offers you would like to offer to Oneflare customers?
We will offer all oneflare customers a free rodent treatment with any general pest spray they book in with us
How can a customer save money before you start the work? Please give 3 tips
There is no real money saving tips before we arrive just a few things the customers can do to ensure a better job for them
What are the typical things that you need to know before you can provide a quote to a customer?
We need to know how many bedrooms the house has how many living areas and also how many garages and sheds the property has. Also what they are having a problem with
What questions do customers commonly ask and how would you answer them?
Most common questions are the cost of the job is it safe for children and pets what they need to do before we arive
What questions should a customer ask to hire the right service professional?
They just need to ask the cost of the treatment what is included in the price and also any advice they can give over the phone
What do you like most about your job?
constantly getting to meeting new people and being out on the road driving from job to job keeps the day interesting.
Do you have a favourite customer story you would like to share?
No not really. It is just good to know we have met the customers standards and solved there problem for them having the same customers ring up year after year lets us know we are doing it right.
How did you decide to get into your line of work?
I was introduced to this industry by some friends and after trialing it for a while i decided to start my own company.