Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Ye we guarantee our work  and are insured . We ve been concreting for over 20 yrs  with no hassle  the work we do is high quality  and very priced  all competitors cannoit compete

Question 2

How did you decide to get into your line of work?

Accepted Answer

Concreting is a very useful product with satisfying results . Very durable and very long lasting it out performs all paving options .

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I went a did a quote one day  and the customer  was limited in the knowledge about concrete.So I did what another concretor did too quote the job .I was given the job instantly.Too my suprise when the job was completed  the client  was very very impressed .The lady could nt believ how good the job looked  and how reasonable the price was.   So I asked why she chose me and to my suprise she told me the other competitor was 10,000 dollars more expensive than me .....she was over the moon

Question 4

What do you like most about your job?

Accepted Answer

Concreting is a very useful product with satisfying results . Very durable and very long lasting it out performs all paving options .

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How the contractor will do the job . And how experienced the contractor is . And what suggestions the contractor recommends to do the job right.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers mostly ask how long have you been concreting for . And I answer them over 20 years .. and that eases there mind they are hiring a professional .

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have over 20 years  experience in the trade and have done all aspects of concreting.  Which includes industrial work , commercial work , residential work , domestic internal work. I consider myself trustworthy as I m a certified tradesperson with a concreting certificate and follow industry standard's.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Because I ve doing concreting all my life and it runs in the family business.Our skill level is more advanced thamn most competitors  .As sometimes alot of contractors are in it to make a quick buck  and are'nt skilled at what they do and dont enjoy this industry.As we strive for perfection daily

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know the size of the job ... length by the width = sqm2  Description of  concreting  work to be done  Style of concrete needed and finer details  like  escavation , removal of concrete or soil ,acess of the concrete truck  if we need a concrete pump   steep or flat land  , and any other important information affiliated to the job thats required

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

A customer can save money  by cleaning uup the site  Doing all the preparation    Measuring the area that needs to be concreted  knowing exactly what person wants to do

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

55 sqm2 plain concrete   65 sqm2 coloured concrete   all escavation extra   any soil removal extra  anything non standard extra  free  concretesealing on job over 100 sqm2

Question 12

What makes your pricing competitive?

Accepted Answer

We work hard and finish the job in 1 day instead of 2 days most times .. We use less blokes than other companys as we are more experieced and can do more concrete than others so our prices are cheaper  .We work locally and dont travel too far  to keep the prices of the job down  we dont travel all day .We are more efficient and faster than  commercial  company  's as we are a samll company  and you get the boss doing your job..not the apprentices .. We constantly do alot of concrete so we get materials cheaper  so our final price is cheaper  .

Question 13

How do you normally charge for your service?

Accepted Answer

I quote the area that's needs to be concreted . I can also  include excavation or landscaping and any other work that needs to be done.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

driveways.......paths...garages ....cross overs ...slabs all aspects of residential decotrative work  any advice  big or small jobs in the local neighborhood

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

20 years experience  ,skilled in all aspects of concrete , house slabs  ,carparks,  garages , paths,  steps ,poured concrete , pebble mix , all escavation ,drainage

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