Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I guarantee my work 100%, and will explain thoroughly before I proceed if there will be any issues with the project. Yes we are liable for any costs / damages in rare circumstances of misfortune.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Its what they call... In ones blood... family has been in auto shop industry for over 60 years in Australia

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

All my customers are very happy with my work, to the point where they say "Oh my god, my car looks like new again" Its always great to have this reaction, its a very good feeling of satisfaction.

Question 4

What do you like most about your job?

Accepted Answer

The smile I get, and the sheer gratitude of thanks I receive from a customer.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How much experience do you have in car care? What products do you use, do you use non silicone? Do you have a workshop? Do you do detailing full-time? Are you trade qualified. ?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long will it take? How much will it cost?  Can you also fix a scratch? yes. Will it look good? Should I get the wax / paint protection? Can you give a discount on 2 or more cars? yes.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

After 30 years in this industry, I have stood the test of time, and I feel confident that a client will trust that they are in good hands when it comes to car detailing.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Very affordable service with great results.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I will need to know a little about your car, make, colour and condition. Then I need a location if I am coming to you, I will also ask if you have access to water and power at the location. Thats about it..

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Saving money when I comes to car detailing is not the only thing one should be concerned about,, but getting a thorough job by a professional that really counts, and spending that little extra is worth every cent.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Simply mention you found us on Oneflare and get $10 off a basic detail = $50, & $20 off a full detail $170.. or get a Free wax with every detail and wash booked.

Question 12

What makes your pricing competitive?

Accepted Answer

Quality is remember long after price is forgotten. I have a niche market therfore never compete. As my work is 95% word of mouth driven.

Question 13

How do you normally charge for your service?

Accepted Answer

I do meet the customers budget, then i exceed their expectation with service and job outcomes.. always!

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in paint repairs, such as scuffs, scratches and chips.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Fully qualified, multi awards, trade industry certified body shop painter, Dulux PPG Paint colour matching (Cert) Authorised Paint Protection Applicator (various systems)

Amor Auto Detail

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