Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

At Amper and Policarpio we ensure that we are up to date with our business licence and professional insurance and work is guarantee based on clients information.

Question 2

What do you like most about your job?

Accepted Answer

At Amper and Policarpio we love to help clients achieve their financial goals. Another thing that we love about our job is building long lasting client relationship.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

We encourage our clients to ask us any questions that can help them run their business better and/or become more profitable. We ensure that we give them accurate and up to date information.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Majority of our clients wants to know how they can maximize their tax refund or reduce tax liability legitimately. We help clients ensure that they keeping proper records and are  claiming all eligible tax deductions.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our clients feedback are always positive. We know that our clients work hard on making their business profitable so we aim for  our clients to achieve work and lifestyle balance.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

At Amper and Policarpio, we strive to provide excellent customer service by being our clients business partners and not just  their accountants. We aim for our clients to grow their and achieve their financial goals.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know type of accounting or tax service they need? What accounting method they have in place, such as manual of computerised accounting software? The volume of transactions.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Clients can save money by: 1. Having all documents ready such as log book, receipts etc. prior to starting work. 2. If new clients, copies of prior year documents such as financial statements and tax return lodged. 3. If using accounting software such as MYOB, make sure their is no out of balance amount.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

At Amper & Policarpio, we can offer Oneflare customers free bottle of wine by lodging either or both their personal, business tax return or activity statement with our firm.

Question 10

What makes your pricing competitive?

Accepted Answer

At Amper & Policarpio, we strive to make sure that clients are getting value for money by being proactive in all areas of their accounting and tax affairs and becoming their business partners.

Question 11

How do you normally charge for your service?

Accepted Answer

Our firm charges client depending on the services requirements. Accounting services are normally hourly rate due to the nature of the job. Individual personal tax return starts from $110 including GST.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our firm specialised in helping businesses and individuals. Our clients varies across different industries such as, educational franchises, medical professionals, local government agencies etc.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our staff have over 12 years work experience in Public Practice and other commercial accounting areas. The principal has a Bachelor of Commerce - Accounting degree, and is a member of Certified Practicing Accountant.

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