Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are insured business and guarantee our work. We have full coverage of public liability  in all areas of business. We never failed in any claims . Our record is clean .

Question 2

How did you decide to get into your line of work?

Accepted Answer

I Get this this business because I live Australia home to have beautiful shutters that is 100 per cent Australia made and support Australia economy. Give Australians job .

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

A favourite story  like to share is every Job installed, I always have to give more of my name cards to the home owners, because they love may products, services and professionalism

Question 4

What do you like most about your job?

Accepted Answer

I like my Job most is to help home owner add great value and save money  on the home that last for 15 years or more by buying factory direct , 100% Aussie made.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

The right service a customer should ask  for are.  1. Where is the products come from. and made of?  2. What quality n warranty it carries?  3. How soon is the delivery?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most customers usually ask us is , How many years in the trades. 17 years is our answer.  How good is your products. my answer is as good as it last more than 15 Years

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are the most trustworthy company in this trade in 17 Years . Most of our job 90 percent are referrals.   We have custom that stay  with us for the last 3 houses.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

100% Aussie made, support Aussie economy . Quality work , Fast Service with affordable Price.  17 years of experiences. Materials used are  from Australia. Eco friendly. Comes with great warranty.  Help home owner   to design the best solution that fit home owner budget. Never once  fail customers on quality.    Unlimited ranges of color selection  that blend with interior and exterior.  of the house. No intermediate agents, Deal directly with factory. Life size show room display at the factory. Come visit n see for yourself.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

No typical things need to known that is too difficult to quote. Just measure width and Drop of the window or door opening and note the installation methods that suit.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Tips 1,   Customers save money because the best material finishing is being used. No  future maintenance cost .   Tip 2 . Easy to keep clean, because  less surface to cleans.   Tip 3. Insulate the home better than others products, because it is made of wood. Less cooling n heating bill.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

A special offer we are now currently in promotion is   Factory Price.  Free measure and quote.  Quick delivery.  Great warranty. 100% Aussie made. Eco friendly .

Question 12

What makes your pricing competitive?

Accepted Answer

Pricing is very competitive , because  we have our own factory , we are productive and experience. Our material wastage is  very well control. We  Keep  small stocks .

Question 13

How do you normally charge for your service?

Accepted Answer

We offer free measure and quote.  Other installation charges are always 10 % lower than competitors.  We always come on time and even accommodate week end services to meet our customers busy lifestyle.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are expert in our trade because of 17 years in the making. We have and  are always improving our quality and   getting perfect each day.   We control our wastage  and recycle our packaging material to help reduce carbon footprint.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our craft men have more than 17 years skills to made the products. Business is 17 years  old.  All process of making the products is 100% check at every production stages.

Anders Blinds N Shutters

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