Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured as required by our professional bodies.  We always give warranty on our work and we take pride in what we do.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I've been working in the corporate accounting for a very long time, but meeting with my friends and their friends, specially people that were starting and developing their businesses I realised that there is shortage of this kind of services in the market. I knew I had skills and experience, I had passion to help people, and I knew I can get there. So I gave up my well paid corporate job and started journey of making a difference in people's life every day of the week, every week of the month, every month of the year.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

"I feel very lucky that I have chosen Anid Counts Consulting and I know that I will keep using them as my tax agents for as long as I need them. They are professional, knowledgeable and friendly. For the amount of work they did, the fee was very reasonable and I can highly recommend this company." - Elke Heine

Question 4

What do you like most about your job?

Accepted Answer

I don't have a job, I have a business that I am passionate about. I assist other business owners on their journey to business mastery and I share my knowledge with those that are eager to learn. I help ordinary people to achieve extraordinary results on a daily basis. No goal is too smal and no job is too big.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

It is not easy to define what question would be asked by a customer to hire a professional, but a most appropriate question would be: What services beyond the usual reporting and number-crunching are offered by your firm? Because, the right accountant can help a business with not only tax returns, but with longer term tax planning, business planning, networking, and even personal tax planning if your still the major stakeholder in your business

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q:  I don't know much about how tax system works in Australia, and how I might benefit by doing right thing ? A: Let's talk, and you tell us everything that bodering you. We would like to work with you step by step to help you to understand how the and how you and your family can benefit from it.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am a knowledgeable professional and posses many skills that are required for a Practitioner to be able to assist taxpayers with various interests, just to name few: business owners Start ups Professional property investors Medical practices Builders and property developers Realtors Lawyers IT professionals and much more I take pride in what I do and make sure that I continue improving my knowledge and skills on a daily basis

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Our team is committed to make difference in people's life by educating them how to achieve financial independence while enjoying work / life balance, and having extra time for their families. We don't outsource our services overseas, we employ local people, and help our country to keep economy moving.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Things to know in order to quote a job: 1. Full details and contact number 2. What industry you trade in 3. What is your business structure 4. Are you registered for GST 5.Do you have employees or contractors 6.Do you have an accounting system in place 7. Do you invest in property , shares, gold, bitcoins? Are you looking to extend your knowledge further? 8. Do you have SMSF and if not are you planning to set up one?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Tips: 1. Get your documents in order 2. Always follow the checklist of documents required to reduce the time that an accountant / tax agent may spend on dealing with your file. 3. Preferably  have an accounting system in place, and have your entries reviewed by a professional like us, to make sure that would you are doing is perfectly right.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We always cut special deal for our customers and provide value added services to each and every customer. We treat them with care and always ensure that full integrity, honesty are main focus of our personnel. Clients that used our services once, keep coming back and recommending our practice to their family and friends all time.

Question 12

What makes your pricing competitive?

Accepted Answer

We believe that we provide extraordinary service for ordinary price.  Our customers keep on recommending our services, and keep on coming back year after year. We don't charge by six minutes increments and we offer our clients choice to pick up one of already designed fixed price packages or come and discussed a package that would suit their particular needs, and then we design a special package for a particular client.

Question 13

How do you normally charge for your service?

Accepted Answer

We have different price structure in our business, and we let client chose which structure would they prefer better. We usually prepare special packages for businesses based on their needs. We have fixed price services and customised service packages. For individuals it is COD. For businesses we work together with them and tailor the best package that would suit them and their needs.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our main focus is to assist small to medium business owners, and we do excell in the property investment, constructions, transport, medical, hospitality, and much more. Our passion is making change in people life and we do not make any difference between people coming from different industries. You are all in business of achieving your financial independence and we have a team that is waiting to assist you on your road of achieving that goal.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

The Principal holds Master Degree in Commerce (Professional accounting) and has been in industry for a very long time. She also has Diploma in Financial planning. She is a professional accountant, holds tax agent licence, holds SMSF auditor licence, and is member of Institute of Professional Accountants and Taxpayers Australia, as well as member of AFA. Other team members have a Master of Commerce (Professional Accounting) and very extensive experience in accounting, Juris of Law (Masters of Law) and has extensive experience in accounting industry, and Advance Diploma of Accounting , with long time experience in accounting industry, respectively. We are  business advisers, focusing on tax and superannuation, property investments and property development, assisting small and medium businesses and individuals with their everyday affairs, be it starting or developing their businesses. We have over 30 years combined experience in business consulting , tax , super, auditing, property investments, cashflow management, training, mentoring......

Anid Counts Pty Ltd

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