Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am fully insured, and if you aren't happy or are unclear about something, please let me know and I will go through anything with you. I am here to help!

Question 2

How did you decide to get into your line of work?

Accepted Answer

The first time I ever did Accounting at school I fell in love with it! Something just clicked for me! Ever since then my passion for it has never wavered, and as time went out I've found my niche in doing bookkeeping for small businesses.

Question 3

What do you like most about your job?

Accepted Answer

Believe it or not, I love coming into a mess (in our industry called a Rescue Job!) and fixing it up to my standard. It gives me a lot of satisfaction knowing I've come away and made a difference

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

1) How much experience do you have? 2) Are you a qualified BAS Agent? 3) What qualifications do you have? 4) How long have you been doing bookkeeping? 5) How many different businesses have you worked with?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long will this take and how much will it cost? It's a very difficult question to answer until I delve into your paperwork. It could be a smooth run - OR I could run into unforeseen problems. Once I have completed the second month's work I can give a fair estimate going forward

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I pride myself on customer service, and every client I've ever had can vouch for my honesty and integrity. I treat your financial records in absolute confidence.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

I pride myself on customer service, and like to keep the client an understanding of what is going on. I've many years of experience in many different company sizes, and I capitalize on my vast experience to give the customer the best bookkeeping service possible

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1) Have all the relevant paperwork - bank statements, invoices and receipts. It will save me time chasing you or your customers down for it 2) If you're really organized, have all of the paperwork in date order 3) Have everything at my fingertips ready to go!

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Whilst it is difficult to estimate how long a job will take, I would like to offer all first time customers a free consultation to discuss their needs and to give an estimate of the cost

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I am passionate about Small Businesses, and I enjoy working in any industry that my bookkeeping takes me. I like to take the headache out of bookkeeping for small business owners so they can concentrate on doing what they do best!

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have a Bachelor of Accounting, and am constantly updating my skills. This is also backed up with 25 years of bookkeeping experience

Anthea Knight Leeson Bookkeeping Services

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Are you an insured business and do you guarantee your work?

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