Question 1

How did you decide to get into your line of work?

Accepted Answer

A complete passion for the work and the love of technology and innovation in business as well as the satisfaction after the project has been completed.

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

Upon meeting with a company to provide add-on services to their clients, it came out that they wanted us to rebuild a mobile app that had been built incorrectly by a competitor of ours. That was then expanded to build an additional app that had been waiting in line.

Question 3

What do you like most about your job?

Accepted Answer

The one thing we like above everything else, is a happy client. This is because happy clients are our best reference for past work and most clients will at some stage be asked by others, "Who built your app?" We'd like you to refer us in all circumstances.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Who owns the app once the project has been completed? Can I see past work performed? What assistance will I be given after the project has been completed? What training is included in the costings?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much do you charge for an app? Our mobile app projects begin at $2,500AUD and increase in cost, but this depends on the complexity and time spent on your project.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I'm happy to provide personal references that speak to our integrity and abilities. You will find in our first free consultation that we are above board and genuine in our dealings with people.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We go beyond just developing your mobile app like most companies do. We add real value, training and showing you how to get the most from your mobile app. We also offer add-on services such as fully managing your app, sending messages on your behalf and marketing your mobile app to your client base.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

There is a form on our website that will give us sufficient information to begin the proposal process. We also have a consultation process to ensure our proposals are as accurate as possible.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Be sure what you want to achieve from your project to prevent time wastage and additional cost. It's also important that you are able to allocate time to providing a comprehensive description to your requirements as later add-ons and changes become more expensive.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

For Oneflare customers we can offer a $500 discount off our normal development costings and additional value adds from our other services at a discounted rate.

Question 11

What makes your pricing competitive?

Accepted Answer

We offer both white-label as well as customised mobile app development services, which allows us to be more flexible in our pricing.

Question 12

How do you normally charge for your service?

Accepted Answer

We charge an upfront deposit once a project contract has been signed to begin work and then regular invoices thereafter.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Although we offer a much wider range of services, including SEO, Social Media Management, etc. Our main focus is Mobile App Development, Marketing and Training.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

25 years experience in corporate innovation and IT projects at a senior level as well as a degree in IT. We are the in-country support for a Mastercard project in Australia, Singapore, Japan and China.

app.licious Mobile App Development & Training

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