Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

our insurance is available and PUBLIC LIABILITY insurance is available and Goods in transit insurance.  PUBLIC LIABILITY Insurance, Goods in transit Insurance for all moving jobs.

Question 2

How did you decide to get into your line of work?

Accepted Answer

First customer is booking with us. Second we put booking time in computer list. Third we arrange right staff to right job. last our driver and staff go to customer home to help them.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

last week one thing happend. my customer gave $700 budget to move her 4 bed rooms house. our two guy worked with them when finished it. my customer only need to pay us $480. my customer was so happy then she gave $50 tip to each staff.

Question 4

What do you like most about your job?

Accepted Answer

we like speak to our customers to find our consumer wants and needs. we like to help customer take care their furnitures. we like to do moves out and moves in the customers new home.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much do you charge per hour? depends you choose the truck size and how many staff you choose. Do you have extra change? we only change return fee, if you live CBD area only change $10.00. other area change $20.00 if 30km far.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

we runing removals company 20 years so we have strong reputation and a large number of customers. we go to customer on time and take care you furniture. our staffs are friendly, honest and reliable to every customers.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

6 reasons for hiring Asky as your removalist: 1. experienced. Asky removals has 8 years experience as a professional removalist; 2. fully insured for GOODS IN TRANSIT & PUBLIC LIABILITY UP TO 5 MILLION; 3. Professional trained staff without any sub-contract, so you can totally count on us; 4. provides varies sizes of truck for you to chose; 5. Top equipments specialized for moving grand piano and billiards table; 6. Provide free boxes to help you packing and unpacking.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

How many bedroom house are you live in? Do you live up stairs or down stairs? What kind of truck you need? How many staff you choose to help you? Do you have piano need to move?

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

tip 1: prepare packing 4 weeks before you want to move; tip 2: store your items into garage can save your lots of time for loading goods onto truck; tip 3: quote from one flare to get the best deal

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We provide free boxes for any customer from one flare.

Question 11

What makes your pricing competitive?

Accepted Answer

We provide the most competitive price for our customer because we believe only our customer happy that can make us happy.

Question 12

How do you normally charge for your service?

Accepted Answer

Our labour rates MONDAY TO FRIDAY                                                SATURDAY - SUNDAY 1 man and a 5 ton truck (a few items)                                                     1 man and a 5 ton truck (a few items) $50 per hour (plus GST)                                                                           $60 per hour (plus GST) 2 men and a 5 ton truck (1 bedroom)                                                       2 men and a 5 ton truck (1 bedroom) $70 per hour (plus GST)                                                                           $80 per hour (plus GST) 3 men and a 5 ton truck (1 bedroom)                                                       3 men and a 5 ton truck (1 bedroom) $90 per hour (plus GST)                                                                          $100 per hour (plus GST) 2 men and a 6 ton truck (2 bedrooms)                                                     2 men and a 6 ton truck (2 bedrooms) $80 per hour (plus GST)                                                                           $90 per hour (plus GST) 3 men and a 6 ton truck (2 bedrooms)                                                     3 men and a 6 ton truck (2 bedrooms) $100 per hour (plus GST)                                                                         $110 per hour (plus GST) 2 men and a 8 ton truck (3 bedrooms)                                                     2 men and a 8 ton truck (3 bedrooms) $90 per hour (plus GST)                                                                          $100 per hour (plus GST) 3 men and a 8 ton truck (3 bedrooms)                                                     3 men and a 8 ton truck (3 bedrooms) $120 per hour (plus GST)                                                                         $130 per hour (plus GST)  Specific quotes for below items: Upright Piano $150 Grand Piano $350 Standard Billiards Table $360 Pack & Unpack MONDAY TO FRIDAY $30 per hour (plus GST) Per person, per hour. With a minimum of 2 hours  SATURDAYS $35 per hour (plus GST) Per person, per hour. With a minimum of 3 hours  SUNDAY & PUBLIC HOLIDAYS $40 per hour (plus GST) Per person, per hour. With a minimum of 3 hours  Charges FAIR PRICES AND A GUARANTEE THE SERVICE OF OUR FRIENDLY TEAM Asky Removals are all fully trained professionals with the equipment required to move those hard to move pieces. These difficult to move pieces include items such as piano and billiard tables which may require being quoted per item depending on the circumstance, size, weight and difficulty and care required for the move. There are certain variables that may be encountered that could cause a variance from the hourly rate quoted below such as: •	Additional costs may be required if road tolls are encountered during transportation of goods  •	Difficult items to move may require individual quoting  •	Payment is due on completion of a job  •	We accept credit cards - Visa and Master Card 5% transaction fee •	All our rates are per hour and plus GST

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialize in moving all difficult items like grand piano and billiards table or other big furnitures and expensive items.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

At Asky, our staff are fully trained as professional removalists. We only hire stronge and skilled people who capable to do the good job for our customer. The basic critiria to be our driver is to have a MR driving licence.

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