Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we have Public Liability Insurance to cover our customers and their premises. We are registered Electrical Contractors and upon completion of every job, we provide an Electrical Safety Certificate.

Question 2

How did you decide to get into your line of work?

Accepted Answer

As a young man, I was always interested in electronic and electrical gadgets and as the years passed, I had a passion to work in a field where I could combine my interests with my career.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We had an elderly customer many years ago and over time, we have become very good friends.  We now do all the electrical work for her children and grand children. We often attend their family functions.

Question 4

What do you like most about your job?

Accepted Answer

We like to meet new people  We take great pleasure in seeing our customer's satisfaction upon completion of our work.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

A customer should always ask if the electrician is registered, can they provide a Safety Certificate and do they guarantee their work.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most commonly asked questions are "are you registered?" and "how long have you been in the business?"  We are confident to say that we have been registered and in the business for 25 years.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are honest and trustworthy and have a Police Checked Certificate and Working With Children card. We always meet our set appointment times and dates with our customers.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I am honest and friendly . We take pride in all our work . Safety is very important to us . Customer satisfaction is a must . All jobs done by us have come with a Electrical Safety Certificate and warranty .

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To give our customers the best price, we need as much information of the job and also look at the premises.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We provide discount to pensioners, single parents and customers who use our services regularly.  We try our best to keep our prices reasonable!

Question 11

What makes your pricing competitive?

Accepted Answer

We have been in the business for 25 years and have extensive knowledge on the work we do. This gives us the competitive edge on quoting for your job.

Question 12

How do you normally charge for your service?

Accepted Answer

We provide free quotes and are very competitive in our pricing. Payments can be made by cash or direct bank transfer on completion of work.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We do domestic, commercial and industrial electrical work.  We specialise in the installation of lighting, power points. switchboards, rewiring, TV antennas, security alarm and CCTV surveillance cameras.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been an electrician for 25 years and have been running my own business for the last 18. As a company, safety and high quality work are our main objectives.  We believe punctuality and reliability are of utmost importance to our customers, and we strive to meet these expectation as best we can

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