Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

EVERYONE HAS TO HAVE PROFESSIONAL IMDENITY INSURANCE AND TOUCH WOOD I HAVE NOT HAD A CLAIM IN 27 YRS AGAINST ME .

Question 2

How did you decide to get into your line of work?

Accepted Answer

WOW,,,,I WAS A FINANCE ACCOUNTANT AND HIGHEST PAID GRADUATE WHEN A MATE FROM THE RUGBY CLUB ASKED FOR HELP AS HIS TAX AGENT HAD WALKED OUT ON HIM AND HE HAD A BIG CLIENT BASE THAT NEEDED SERVICING

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

AFTER 46000 RETURNS LODGED I HAVE SO MANY STORYS TO TELL, I GUESS A GOODO NE WAS WHEN THEY HAD A TAX BILL FROM THE LAST TAX AGENT'S EFFORT AND I AMENDED IT AND THEY RECEIVED A REFUND.

Question 4

What do you like most about your job?

Accepted Answer

GETTING THE BIG REFUNDS AND PRAISE AT THE END FROM CLIENTS WHO HAVE SAID ITS THE BIGGEST REFUND THEY HAVE EVER RECEIVED AND MY LAST TAX AGENT DIDNT ASK ALL THOSE QUESTIONS OR HELP ME FOR NEXT YEAR EITHER.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

WHAT EXPERIENCE DO YO UAHVE WITH MY TYPE OF EMPLOYMENT AND HOW LONG HAVE YOU BEEN A TAX AGENT/SPECIALIST FOR

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

HOW MUCH IS IT GONER COST AND HOW LONG TILL I GET MY REFUND. A: A BASIC FEE SHOULD EB BETWEEN 125 -165 INCL GST , AND 7-8 DAYS IS ABOUT THE FASTEST YOU WILL GET A TAX REFUND

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

EXPERIENCE AND I WORK FROM HOME, SO I AM NOT GONER MISS YOUR APPOINTMENT BUT I CAN TRAVLE FOR THOSE THAT CANT.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

BECAUSE I HAVE THE EXPERIENCE TO FIND THE LITTLE THINGS THAT MAKE A BIGGER REFUND FROM THE SAME INFORMATION & I CAN FIND THE MISSING INFORMATION FROM PREVIOUS LODGED RETURNS AND CORRECT THEM

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

VERY HARD TO ANSWER. WITH MY EXPERIENCE AN HOURLY RATE IS UNFAIR TO ME , I WORK O NA JOB RATE.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

PROVIDE LOG BOOKS,  RECEIPTS ALL TOTALLED FOR EACH EXPENSE CLASSIFICATION TURN UP ON TIME AND BE READY TO HIT THE BOOKS

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

THE SPECIAL OFFER IS YOU HAVE ME AT YOUR DISPOSAL....THAT SHOULD BE ENOUGH 46000 TAX RETURNS AND STILL GOING STRONG

Question 12

What makes your pricing competitive?

Accepted Answer

well, I work from home ,so don't have t opay rent or a secretarys wages.  And you will always get me

Question 13

How do you normally charge for your service?

Accepted Answer

on a job rate,,,why be good , fast, efficient and accurate and then be penalised on an hourly rate, I work from home so my costs are minimal, ,therefore fees are less than most and reasonable.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

all of it ,,self managed super,,company's and tax saving business structuring , trusts...small business. basic tax returns,,bas and bookkeeping...individual tax returns

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

27 years and 46000 tax returns lodged if I don't know it , its probably worth not knowing.... you pay for what you get, with me you get the lot

Balance Tax Pty Ltd

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