Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We give you a Certificate of Compliance after completion of work.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Seeing the need of customers to get quality and affordable bathrooms.  We love to see our customers happy.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We had a customer who was nervous but he ended up being the best and happiest client after the job was completed.

Question 4

What do you like most about your job?

Accepted Answer

Seeing the customers happy and satisfied gives us satisfaction.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What is your quality? Is my budget realistic? Are you a professional?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

1.How much for the renovation? It is good to look for a cheap price but be careful not to fall into that hands of unscrupulous individuals who will quote cheap just to get the job then do you shoddy work.  2. How long? A bathroom reno takes 10 days with our efficient team.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We focus on: Professionalism Efficiency Timely Respect of your property

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Budget friendly and not a one man band. We are a professional and efficient team who completes your work on time.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. Customer budget 2. Job size 3. Customer expectations

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. By using us you get your materials on special offer as we liase with showrooms to give our clients special pricing. 2. If you're doing more than one bathroom have all materials on site yo avoid double transport cost. 3. Don't overdo. Stick to your budget.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

1. If you have a bathroom that you want to renovate but don't have enough money we can renovate it for you and you pay in installments with no interest. 2.Get 2 bathrooms renovated and get $400 off your second bathroom.

Question 12

What makes your pricing competitive?

Accepted Answer

Compared to other companies we give top notch quality with tip notch materials. We don't joke with quality.

Question 13

How do you normally charge for your service?

Accepted Answer

Quality bathrooms from $11,999

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in budget friendly quality bathrooms. (See our gallery photos please)

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Qualified renovators with over 15 years experience in the renovation industry.

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