Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Bebrite teams have a comprehensive insurance cover of $10M. In addition there is a cover for any damage or breakages or product damage. We do guarantee our work and teams are required to return to the site and fix any issues.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Wanted to work my own hours, spend time with my family, get a good income for the effort I put in and be able to spend quality time with my family, you cant always do that with a regular job.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We have been servicing the BIGGEST LOSER TV PROGRAM and meeting the contestants and the trainers and watching the elaborate sets and temptations that were put in front of them.

Question 4

What do you like most about your job?

Accepted Answer

Providing high quality service Giving the customer satisfaction for a job well done Using fantastic products Working for myself and being my own boss.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How long have you been in business? We believe that it is vital for the customer to meet the team who would be coming to their home, particularly on a regular basis.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much will it cost? A. We tailor make the quote to suit your budget and your needs How long will it take?    A. An approximation is given  Are you insured?          A. a copy of our insurance policy is shown to the customer

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our reputation and our longevity in business. Our exceptional customer service, the rigorous training our teams receive. The franchise agreement which protects the customer and our ethical reputation.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Bebrites reputation as a provider of quality work for a reasonable price. We quote a flat rate, our teams are all insured, we do not hire casuals or employees. All Bebrite teams are owners of their own business.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Bebrite teams need to know: How many bedrooms How many bathrooms Single storey or multi level Do they need windows or oven cleaned What day and time suits the client

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Customers can save money using a Bebrite team because:- 1. We bring all our own products. 2. All our equipment 3. Customers can help by tidying up but NOT CLEANING UP!

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Bebrite focuses on offering all customers high quality service for the best possible price. We want OneFlare customers to enjoy the Bebrite top quality service with all of the special benefits of a Bebrite service.

Question 12

What makes your pricing competitive?

Accepted Answer

Delivering the best possible, high quality service for an affordable price is what Bebrite teams want to achieve. It is not so much about price but about quality work.

Question 13

How do you normally charge for your service?

Accepted Answer

We normally arrange an on site inspection so the teams can tailor make the clients quote to suit their budget and their needs. Hourly rates can be abused so Bebrite prefers to quote and meet and greet the client.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Bebrite teams specialise all aspects of Residential, Commercial and Carpet Cleaning, Window Cleaning, Upholstery Cleaning, One off, End of Lease, Bond Cleans and Regular weekly, fortnightly and monthly cleaning services

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Bebrite teams undergo extensive training with a fully auditable Operations Manual. They receive training in customer care, product use and cleaning techniques. All products are accompanied by MSDS sheets.

Bebrite Carpet Cleaning Sydney

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