Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We carry full professional indemnity insurance and guarantee the quality of our service.

Question 2

What do you like most about your job?

Accepted Answer

We enjoy the variety of businesses with whom we deal.  We also get a great deal of pleasure from seeing our clients achieve business success.  Being out in the field with our clients is very exciting.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers should ensure that a bookkeeping/accounting service are registered with the ATO to provide GST and general taxation advice.  They should check that they carry professional indemnity insurance and have experience in their particular industry.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have been providing bookkeeping services to and are highly regarded by our clients.  Our director is an Associate of the Institute of Professional Accountants and is also a Justice of the Peace.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We are experienced and highly qualified bookkeepers with an impressive track record for supporting businesses to achieve their financial goals.  Our skillful staff are able to modify financial solutions to suit your business rather than you having to modify your business to suit financial packages.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Please call us and we will run through a questionnaire with you to determine the level of support you need and the cost of that service.  Each business is different and therefore the service we provide is also different.

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer a free consultation to ascertain the type of service you require.  This represents a saving of $150 and allows you the opportunity to discuss with us obligation free the needs of your business.

Question 8

What makes your pricing competitive?

Accepted Answer

We keep our overheads low so that we can pass that saving on to our clients.  Our level of experience and qualifications give you a lot more "bang for your buck".

Question 9

How do you normally charge for your service?

Accepted Answer

Our rates are flexible depending on the amount of time needed and what level of service is needed.  We discuss this on an individual client basis to ensure that the level of service you need suites your business.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Have extensive experience including building & construction, hospitality and not-for-profit sectors.  We are also highly qualified trainers who can set up your records and teach you how to do them yourself.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have many qualifications that ensure that you receive very knowledgeable service.  Our qualifications include BAS agents, Justice of the Peace, Advanced Accounting Diploma, Education & training degrees.  We have experience across a wide range of industries and provide a very flexible service to fit in with yourbusy schedules.  We take the worry out of financial accounts so that you can concentrate on growing your business.

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