Frequently Asked Questions
Why should a customer hire you over another service provider?
Our number one priority is the satisfaction of our customers and getting the best outcome all the time, communicating with our clients is one of our strengths
What experience, skills, qualifications or training do you have to make you the right person for the job?
More then 10years experience in concrete, have mastered all finishes avalaible on hand, and only use highly experience tradesman on our crew that reach our standards of workmanship and quality
Is there a particular aspect of your trade or industry that you specialise in?
We specialise in every area of concrete. Driveways, paths, steps,slabs,patios, custom design
Plain colour stencil exposed aggregate and glow stone exposed aggregate
How do you normally charge for your service?
I prefer to see the site or at least photos and details before pricing a job, that way there are no surprises start to finish
What makes your pricing competitive?
Quality of our work for one makes us very competitive our pricing is very fair for the work that goes in to this job
Are there any special offers you would like to offer to Oneflare customers?
First 20 customers 5% discount with oneflare
I am new to site and what better way to get my name out there then to offer a small but firm discount
How can a customer save money before you start the work? Please give 3 tips
To give all details fairly
Some customers seem to under measure the areas or under exaggerate the amount of work in some jobs, all details from the start will ensure there are no hidden cost down the track
Photos of the area
Set a budget before planning
What are the typical things that you need to know before you can provide a quote to a customer?
The most important thing is to let us know the details of the job outlay
The main things we need to know
Are detailed measurements of the area or areas
What style of concrete you are after and photos
Are you an insured business and do you guarantee your work?
Yes we are insured and guarantee all our work is completed roc regulations and Australian building standards
We offer a call back service for 6months after we complete to resolve any issues that may occur if they occur
What makes you the most reliable and trustworthy person for the job?
I am a family man and pride on my work and business growing for that reason
I believe in good faith and word of mouth reputation, leaving customers unsatisfied is not going to grow your business
What questions do customers commonly ask and how would you answer them?
How much for the job
Process of the work
How long will the job take to be completed and all are assessed and answered accordingly normally stated on my quote to save the client needing to ask