Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Boutique Pet and House Sitters is a fully insured and registered company.  We offer 24 hour, 7 day a week support to our Sitters

Question 2

How did you decide to get into your line of work?

Accepted Answer

We wanted to offer another option, we knew there would be many pet owners like us, that do not go on holidays unless we can find a reliable Live-In Sitter for our pets.  We felt there was a need for this service to be offered on a professional basis

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Our Facebook page has many happy snaps of pets enjoying the undivided attention of their sitters, we love to see relaxed, stress free pets playing with their favorite toy, sleeping peacefully in their own beds, sharing birthday cake with their sitters, walking along the beach....

Question 4

What do you like most about your job?

Accepted Answer

The best group of Sitters in the business, they genuinely take care of the pets and homes like their own, and our clients who know pets prefer to stay relaxed in their own homes whenever possible

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Is your company/business registered, what assurances can you give that each Sitter is of good character, do you have company insurance, do you provide 24 hour support to your sitters, do you provide an individual and personalized service for each placement,

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

All commonly asked questions are answered and reviewed in our Reservation Request form - pet and home owners have the opportunity to choose the type of Sitter they are most comfortable with.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our empathy for pet and home owners who prefer to have their homes constantly occupied and their pets cared for in their own homes while they are away - some pets get very stressed when taken out of a familiar environment and some pets have existing medical conditions that require one on one care.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Boutique Pet and House Sitters, take the time to provide a personalized service for each home owner and their pets, matching each client with the best Sitter for their specific requirements.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

All these questions are addressed on the Reservation Request form, that can be obtained from our web site or either emailed or posted posted to potential clients

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Clients will be notified via email or details will be given on our web site when relevant discounts and tips on costs saving apply

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Special offers will be reviewed by the company owner on a request basis and advised to relevant people and web sites when applicable

Question 12

What makes your pricing competitive?

Accepted Answer

The personalized, individual service we offer to each and every pet and home owner, to ensure their specific personal requirements are meet by our sitters.

Question 13

How do you normally charge for your service?

Accepted Answer

We provide a Reservation Request form for all inquiries, once this form is returned completed we can provide an obligation free quote for each placement

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Taking the time to match clients with the perfect Live-In Sitter, we do not take a "one size fits all " approach.  Each home owner and their pets, have their own specific requirements and we do our very best to provide a service that meets their expectations.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our experienced administration team and sitters have worked with people and pets for many years, our sitters are experienced, reliable and compassionate people, who will care for your home and pets like their own. You can trust us to stay while you're away.

Boutique Pet And House Sitters

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