Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, I guarantee my work. Once the site has been approved by the client my job is not over. I continue to support my clients. I offer an ongoing maintenance package which 80% of clients opt for, alternatively, I work on a casual hourly basis for updates to their sites.

Question 2

How did you decide to get into your line of work?

Accepted Answer

A natural progression from years as a writer/producer.  It's all about story telling.  Behind every business there is a story.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

That's like asking which is your favourite child.... I couldn't choose one. I love all of my children exactly the same ...

Question 4

What do you like most about your job?

Accepted Answer

My clients:)  And designing. Keeping up with design trends, so I offer something different for each client.  Watching businesses flourish!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you design sites that are SEO friendly? Everyone wants to rank on Google, and if you have a site that is not optimised (this is my main focus), you're behind the 8 ball no matter how good your site looks. Google wants fast loading sites, fully optimised for mobile, that are easy to navigate.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

I want to make small changes myself, e.g. update text, add testimonials, add new images.  I make short videos which are easy to follow for any request clients may have. Clients love this, because they follow the video in real time.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

My motto is 'be a good human'.  I hope this says it all.  I care about my clients and the online presence I create for them.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

A warm welcome to you. If you are after quality, attention to detail, and the best customer support you’ll ever experience, you’re in safe hands. I specialise in small-medium business websites, and will create a stylish, secure & contemporary and Google optimized website for you.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What do they want to achieve by having a website? e.g. online sales/leads to a business Who is their target audience? What sort of branding do they want, e.g. funky, minimalist, contemporary, business like etc.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Every business needs a strategy.  You can build your site in stages.  If you're serious about your business, understand that a website is your greatest connection to your audience.  A beautiful, functional website that is easy to navigate is worth it's weight in gold.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you take up my monthly maintenance package for one year, I give the first three months free. There are many reasons to look after your investment, not the least being to keep it secure. It is very easy to have your site compromised by hackers if your site is not maintained, and updated.

Question 12

What makes your pricing competitive?

Accepted Answer

I give 100% value packed service. It's personal. I care. I don't design $500 websites. If I did that, I couldn't sleep at night, because I know it won't get you the results you want. My customers know the value of the investment, and I look after them.

Question 13

How do you normally charge for your service?

Accepted Answer

Once you have hired me 50% deposit Balance on date agreed to by both of us. The site goes live!  I give 3 months free technical support to all of my clients.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Design is my focus, but a pretty site alone won't cut it!  I focus very much on making your site one that Google will love:  *Fast Loading *Secure *Look good on all devices   *Stand out from the crowd.  Websites are like a car, they can look good, but they need a good engine.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

10 years of industry experience.  I listen, design and deliver a site that truly reflect your business I am readily available to answer your questions I deliver the same as a large company, but offer a more personal approach My customers are happy: many 5 star google reviews I do my job with love.

Brainstorm Web Design

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