Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

- We are fully insured from start to finish including during transit. - Our work is guaranteed to go the extra mile.

Question 2

What do you like most about your job?

Accepted Answer

The challenge, I always love a good challenge. It keeps us fit and everyday is different. We get to meet some great people and see some beautiful homes in all areas of Perth.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you fully insured? How long have your workers been working for you? Who will I get on the job? What size is the truck?

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

A common question we are asked is are we insured and the answer is yes, from start to finish including during transit.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our reviews say it all, type in Bridge Removals to google and see for yourself through work of mouth/google/hi pages etc.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

At Bridge Removals we cater for your individual needs offering a variety of packages.  From a full pack and move to one man and a van, and everything in between.  We go the extra mile to make your move run smooth and stress free.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

- Where you are moving from and to? - What is it you would like to move, a house/aprtment/unit etc? - How many bedrooms their are, and how many people live in the home? - Is it a single or double storey home? - What is the access like? ie. how close can we get the true to the front doors.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

- Being prepared, so by this I mean anything that can fit in a box is in a box. - Organising parking for the truck so we can get as close to the front doors as possible. - Let us know if there are any issues that you can think of so that we can resolve problems before they occur.

Question 9

What makes your pricing competitive?

Accepted Answer

Bridge Removals is not just another removal company. We created Bridge Removals to be different, focused on delivering a high level of customer service and satisfaction by:  · tailoring the service, recognizing the move is personal to you · preparing and planning · resolving problem

Question 10

How do you normally charge for your service?

Accepted Answer

Bridge Removals is happy to offer a variety of payment methods. We accept: - Card Payment - Cash - Bank Transfer

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in: - Local Moves - Packing and unpacking - Pianos/Pool Tables - Organising Materials - Stress free move.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been in the removals industry for over 5 years, having worked all over the world learning different skills to help make the job safe,easy and efficient as possible.  Everyone that works for Bridge Removals has a minimum 3 years experience within the industry.

Bridge Removals

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