Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We guarantee our work, if you pay through Paypal - worst case scenario you can request a full refund... we are yet to have this happen and aim to keep it that way.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Growing up in the tech era gives you unlimited possibility, everything you need to know is at your finger tips on the web - we want to be a part of that.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Most of our clients have been through word of mouth until recently we decided to advertise online, our favourite client has been a lady who ran a pound for dogs.

Question 4

What do you like most about your job?

Accepted Answer

We're good at what we do & we enjoy it - you can ensure no one gets special treatment and no ones request is taken more serious than anothers, regardless of price.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

You need to know what you want, what features you need including functionality of the site, only then can you expect the designer to deliver you what you need.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What package should I go for? - Read through our 3 solutions and see what suits you best, if you're really not sure just contact us via email or mobile for a quick chat.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Like stated, we do not outsource our work.  This means you're actually relying on us, people you can see in person who are designing your website, not a team of designers in Manila who don't speak English for you to be able to understand anything that is going on.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Most web designers outsource their work and current projects for 1/30 of what you would be paying - when you're paying for a website, wouldn't you want something genuine? That's what we are here for, quality.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know;  What the purpose of your website is?  The different features you wish to have?  You need to understand we do not provide the content for the pages

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Before getting a website designed you need your domain name & your hosting service, if you want to get a good deal let us help you choose.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We're happy to offer 10% off for the first 5 clients that come through one flare, just include #giveme10 in your message.

Question 12

What makes your pricing competitive?

Accepted Answer

We aim to cater for the lower end of the market who just need a basic design, why pay $2000 - $4000 for features you don't even need.

Question 13

How do you normally charge for your service?

Accepted Answer

You can come see us in person and pay in cash to which we will print out an invoice and receipt or you can pay through Paypal, generally we recommend Paypal for peace of mind and security for yourself to take the stress out of it.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Generally, we design our websites on wordpress - the reason being... the CMS available on this platform makes your life easier when you want to add/edit or delete content from you site.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Apart from the fact you can take one look at our website and see we know what we're doing, we've got years of experience in coding across all platforms and a genuine understanding of what works and what doesn't, if you're not sure what makes a good website - let us show you.

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