Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Our business is fully insured with Public Liability and Professional Indemnity

Question 2

How did you decide to get into your line of work?

Accepted Answer

the ability to work remotely from home

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Our favorite customer is foundling.com.au , a new fashion brand from byron bay.

Question 4

What do you like most about your job?

Accepted Answer

What i like the most is when we are about to launch the website and make final tests and fine tuning live

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you more of a web developer or web designer? and i would answer that we are web developers and we would rather get our clients to supply us with all designs , graphics and content for us to integrate and program

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customer would mainly ask us:  - What is your hourly rate? answer: $65ph +GST - Can you email me an exemple of your recent work? answer: www.foundling.com.au

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have a track record of projects executed on time and budget

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are cost effective: we are 2 developers working from a home office in Byron Bay. We don't  have to pay the cost of an expensive office in the city hence a smaller hourly rate for our clients.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To supply a quote for a job, we need to have the following first questions answered: - do you have an existing website? - do you have a domain name? - do you host your website? - do you have a website mockup , logo , copy and imagery ? - do you need a CMS (wordpress / shopify ) or a custom website ? - do you need an online database?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

To save money before we start work, the customer will need to have a short written brief of the job and supply its domain name, logo , imagery and copy

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We will provide free web hosting + 3 free email accounts for 1 year for Oneflare customers

Question 12

What makes your pricing competitive?

Accepted Answer

We are working from a home office in Byron Bay

Question 13

How do you normally charge for your service?

Accepted Answer

We charge $65ph +GST - we also have a special discounted rate for on-going project work and we can quote on a per project basis.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in Wordpress CMS , Shopify e-commerce websites and we master PHP , HTml , CSS programming languages

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a professional Electrical and Computer Engineer (graduated in 1998) and i work with a talented young web developer. We are consistantly staying aware of the latest web design and development trends.

Byron Bay

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