Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

100% Insured along with Service Guarantee – If you’re not happy, we will make it right.  Peace of Mind – All our detailers are fully insured.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We wanted to achieve the high standards of customer service that we demanded of ourselves. • The ability to deal directly with a small business owner who cares about providing them with the best possible service • The security of dealing with an established brand name that has been around for a long

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Fantastic service would highly recommend.  My car was cleaned inside and out to the highest standard. I drive a European car which I am very particular about and these guys were spot on.  Definitely will hire them again and I have told my friends and colleagues. Angelo - Malvern (from Facebook)

Question 4

What do you like most about your job?

Accepted Answer

We are highly trained and experienced in car detailing. We love what we do and want to make your vehicle shine.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Feel free to ask any question you have in mind to get the service your vehicle needs. Please remember that our experienced detailers can assist you, so no hesitate to let them know what you expect.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Our customers usually ask for advice on what they truly need regarding the Service Type.  If you have any questions, please do not hesitate to contact our friendly staff on 1300 227 227.  We have a Service for all Budgets.  Our Most Popular Service is our "E Detail Special" - Exterior and Interior Clean including Paint Polish  **$99.00 - Buy On Line Only** - normally $165 - Save $66.00!!!!

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our Detailers are Highly Trained, Highly Experienced in all Detailing Services including Cleaning, Paint Protection and Correction and are Fully Insured

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Car Care has a Service for all Budgets which will leave your Vehicle Sparkling to enhance your Driving Experience !!  Our Most popular is our E Detail on line Voucher $99 - on line only normally $249   http://carcarevictoria.gettimely.com/#gift-vouchers  Vehicle Detailing / Cleaning / Grooming - All Sizes & Models - We come to You - Home Office or Workplace - On Board Water & Power  24/7 - Weekends and Public Holidays

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We usually need to know the Model, Size of the vehicle, how old it is, Pet Hair or Sand in the Vehicle or if any special service is needed.  Our price varies with the size of the vehicle.  We have a Service for all Budgets.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

You can save money by  Detailing your vehicle on a regular basis  By protecting paint work with specialised products  By relying on experienced detailers that provide the best advice for your vehicle.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Our Most Popular Service is our "E Detail Special" - Exterior and Interior Clean including Paint Polish  **$99.00 - Buy On Line Only** - normally $249 - Save $148!!!!  Buy on line - http://carcarevictoria.gettimely.com/#gift-vouchers  One Flare E-Detail Full Inside & Outside Clean + Polish Voucher On Line Buy Now Price $99 - Normally $249  Limited Number 3 Only Vouchers Available  Buy Now: http://carcarevictoria.gettimely.com/#gift-vouchers Car Care Victoria  Your E-Detail Voucher Includes a Full Vehicle Make Over .....  Touch Point Germ Reduction *Surface Sanitisation + Disinfection  Paint Rejuvenation *Clay Bar remove Pollutants & Contaminant *Hand Polish - Protect Paint Work  Outside Detail •Shampoo exterior, including wheels • High Pressure Wash and Rinse rinse including wheel arches • High pressure rinse • Chamois dry • Gloss Tyres & Mudflaps    Interior Detail  • Vacuum and dust interior, including Dash Console & Trunk • Clean windows inside and out • Clean door jambs • Deodorise interior

Question 12

What makes your pricing competitive?

Accepted Answer

Our services are premium quality for an affordable and fair price.   Special volume deals available for customers requiring detailing for several vehicles or long term clients.

Question 13

How do you normally charge for your service?

Accepted Answer

Buy on Line or Our detailers accept all kind of Credit and Debit cards to make payment easy.   We also accept cash in case this is preferred - we luv good ole folding Aussie $$$$!!!!

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Car Care specializes in mobile vehicle detailing.   We proudly detail family cars and business fleet making them shine and sparkle!!!

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have 30 years experience in Car Detailing. Our most popular services are:   *E Detail Voucher *Paint Protection/Correction *Full Detail *Pre-Sale Detail * Odour Removal  For information visit http://carcarevictoria.gettimely.com/#services

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