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Completed Jobs (1)
Security System Job VerifiedDave R , Mount Martha, VICMay 16, 2016
3 bedroom house with 3 outside doors for alarm installation. Also interested in security responseReview 15 Jun 2016
Great service from Serge, from the very first , prompt contact he was very professional and easy to deal with. Gave good advice and very happy with the excellent alarm & camera system he installed for us at a fair price. Happily recommend Casals Security.
Other Reviews (0)
Frequently Asked Questions
Are you an insured business and do you guarantee your work?
Yes I have $20M public liability insurance. I am also licensed with Victoria Police, you dont need tradies with criminal records into your home or business. I guarantee all my work including parts.
What makes you the most reliable and trustworthy person for the job?
I always turn up on time if I have made an appointment with the customer to inspect the job or complete the agreed work. I always answer my phone. I will honour the price quote submitted to the customer unless there is a change in the size or scope of work. I am courteous and friendly in all interactions with customers.
What questions do customers commonly ask and how would you answer them?
I aways get asked how soon can the job be done? To which I normally say within 1 week, I am very flexible. I also get asked if thats my best price? To which I answer show me a cheaper quote and I'll beat it for you.
What questions should a customer ask to hire the right service professional?
I would recommend you ask the installer to show you his security license. A lot of installers especially the electricians have no security license, its a criminal offense to install security equipment without a license punishable with a huge fine. Also ask how long have they being in business.
What do you like most about your job?
I love meeting new clients. I enjoy complexed jobs where I am challenged. I like to see all my clients happy at the end of the day with the completed work.