Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are fully insured and we guarantee to feed everyone to the fullest extent of the budget ... so no need for Drive through Macas or a kebab on the way home!

Question 2

How did you decide to get into your line of work?

Accepted Answer

I travelled the world creating events and moved back to Australia and began my own company because I LOVE it!

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Hi guys! It was amazing!!! Everything went perfectly from beginning to end- from the hair, makeup, photos, priest and of course the reception was just exactly how we had imagined! Couldn't be more thankful to Karin and everyone that was there with her! She was fabulous! Couldn't speak highly enough of all her staff! The food was simply perfect and all the little things just came together to make it just the best day ever for us!  Thanks again and we are all so appreciative of everything you have all done :) Louise  (Bride October 2014) Words cannot even express how happy I am with everything you did for my wedding. I was (and still am) blown away by how beautiful everything was. I'm still getting compliments from the food and set up. Thank you thank you thank you. I love you Karin you are an absolute goddess!!!!  Love Belinda  (Bride March 2015)

Question 4

What do you like most about your job?

Accepted Answer

I love that I get to "Be of service" my role is to make you look good and take away stress so you can ENJOY your own event!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How long have you ben in Business?  Do you operate from a commercial kitchen (not from home!)? Are you flexible? Will you take care of hire equipment for me? Will you clean and clear the space after the event?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Are you available on " .... " ... hopefully the answer is yes!

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I imagine most people would be trustworthy and reliable.... we are as it just what we do! I care too much to not be!

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Whether you are throwing an extravaganza for 300 guests or an intimate dinner party give us a call…. We are very friendly! … Together we can create your dream! We have fed everyone from visiting European dignitaries to your Uncle Bob!

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know when, where, how many people, time, length of event, any special requests, purpose of event, budget, any special diets... and a whole lot more!

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Do you REALLY need that?? Is that important to your event? Talk to us about ways to save money ..... we have loads of tips!

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We do not charge event management fees. We work WITH you to create what YOU want.

Question 12

What makes your pricing competitive?

Accepted Answer

Our pricing is open and broken down to individual items. We do not do packages so we do not hide things. Packages are not necessarily the best value for you.

Question 13

How do you normally charge for your service?

Accepted Answer

As we write menus WITH you we also work with YOUR budget. There are different costs components such as food, staff, beverages and hire equipment.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We do start-to-finish planning including establishing the right look for your function to the dreaded end of night clean up and return of hire equipment.  Menus are created WITH you to suit any culinary theme, price range and location. Let’s create your ideal menu and satisfy the most finicky of guests palates and dietary requirements.   We can cater anything from post ceremony snacks through to a full sit down dinner. The generous finger food menus combined with bowl foods and bigger bites are our most popular.  The fun of themed food stations can add some extra entertainment.  We live in bbq country and we are blessed with bbq weather….. you may choose a relaxed bbq over the more formal sit-down dinner. Our bbq menus can be served as fork buffets or as a buffet or as a banquet down the middle of each table… why not Mix and match!

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Karin has over 27 years experience as an event manager in Australia, England and Canada. Karin has an Associate Diploma in Hotel and Club Management. She also trained in Commercial Cookery at Ryde College of Catering Studies at Hotel Management.  Born and bread on the Northern Beaches means she knows all the venues and has keys to most of the Surf Clubs so she can support you in finding your ideal venue space.

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