Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Our architect is registered and has professional indemnity insurance.

Question 2

What do you like most about your job?

Accepted Answer

Empowering people in helping them to understand the creation of their project.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

What qualifications do they have?  Professional insurance and registration? Experience  including existing projects ,

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What is the process of work: We explain the process involved in a project. Have you any examples of your work? Show web site, give locations of completed projects, arrange meeting with previous clients.  What are you fees? Fees are calculated on a hourly basis or fixed price depending on the nature of the project.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Thirty = years of experience of running our own business.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Because we have a passion for our work, had 30 years experience and love to work with people to empower them in creating their project.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Scope of works budget time lines location

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Clarify brief for the project Signed contract and payment plan Have a good connection between client and provider

Question 9

What makes your pricing competitive?

Accepted Answer

Quick service  and overheads are kept to a minimum

Question 10

How do you normally charge for your service?

Accepted Answer

HOurly rate of fixed price depending on the nature of the porject.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

House colours interior and exterior ; Assess existing and proposed layouts of homes; Extensions, new homes and unit development.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Passion for colour, sensitive design layouts, prompt service with over 25 years experience

Catherine Wilgenburg

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