CBD Movers Adelaide

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Reviews (5)

• Jessica

  Oneflare review

  17 Jan 2022

  Appalling service - deserving of less than one star! I can’t speak for the company as a whole, but the Adelaide branch of CBD Movers is full of incompetent and disrespectful staff. Do yourself a favour and avoid CBD Movers to save yourself the stress and frustration. My move was for a 1 bedroom house across town (30mins between properties). It took 5 hours!! Here’s just a few reasons I will never use or recommend CBD Movers again: - Miscommunicated the time of arrival of the removalist; I was blamed for this and greeted by two very cranky and unenthusiastic men - Worked without haste or efficiency; two fairly crucial qualities when you’re charging by the hour - Left some of my belongings behind and refused to return to collect them; again customer service informed I was somehow to blame irregardless the driver admitting fault to me - Work came to a complete stand still when it came time to arrange payment (amidst the unpacking of my belongings). I still paid for this period of time that absolutely nothing was being done. - The removalist had a conversation to customer service in front of me (using my phone) in another language for which purpose I can only assume was to prevent me from overhearing what ever it is they had to say, especially given all other communication had been in English (where is the transparency with billing here??). It made me very uncomfortable and instilled a lot of uncertainty about the amount I was billed for. This should have been discussed and agreed upon earlier and certainly in a more professional manner. - I was then accused of underpaying despite the receipt sent to customer service and the driver clearly stating the correct amount. Upon realising they had incorrectly accused me, no apologies were offered. I submitted a detailed complaint to CBD Movers as directed by customer service. I never received a reply. I tried to call to follow-up my complaint - I was hung up on. This company is full of completely incompetent, unprofessional and disrespectful people and I would not recommend them if you wish to have a stress-free experience.
• Karan

  Oneflare review

  23 Sep 2019

  Cost effective pricing and the movers were really very good.
• Garry

  Oneflare review

  23 Aug 2019

  They provide a great moving service I had a good experience with them.
• Libby

  Oneflare review

  20 Dec 2018

  CBD Movers Adelaide made my stressful moving day into a stress-free and happy day. They handled all my stuff with care and nothing was damaged. I would happily recommend CBD Movers Adelaide.
• Scarlet M

  Oneflare review

  03 Dec 2018

  Great Experience with CBD Movers Adelaide, no wonder they are the best removalists to work with. They moved all my goods and belongings very fast, without any hassle or trouble.

Frequently asked questions

• Why should a customer hire you over another service provider?

  CBD Movers Adelaide use top of the line equipment, technology, packing materials, and vehicles to safely handle all your fragile belongings. Specializing in any kind of removals and packing. We have the best staff and customer service team in this industry.