Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We hold current insurances for the following: Public & Product Liability - $10M Professional Indemnity - $10M We offer 12 months maintenance warranty and 7years structural guarantee on all of our work. Home Warranty Insurance is included in any contract over $3300 inc GST.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was helping a friend build decks and pergolas in 1991 and found it highly satisfying to start the weekend with someones unusable back yard and by the end of the weekend a new 'room' had been created for the family to enjoy. I have loved creating new 'rooms' for people ever since.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I was renovating a double storey 700m2 home in Chapel Hill a few years ago and the client was always happy with our work even though we had totally gutted their million dollar home. Their hospitality throughout the extensive project made it a happy work site for all involved.

Question 4

What do you like most about your job?

Accepted Answer

Creating something from scratch. Chatting to clients about their vision and being able to help them achieve those goals. Satisfied Customers.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What is your experience with this type of work? Are you licenced to do this work? Are you insured to do this work? Do you have the resources to complete this work? Are you able to complete the project as per the scope of works and agreed program?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can it be done cheaper? - Yes through a team effort over the design and construction methods/ materials. Can it be done quicker? - Yes but this normally costs more as more resources are required. Can they change their mind during the project? - Yes they can and we will accomodate any change.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Integrity has been the backbone of my career. I believe without it no business can survive or thrive. I offer turnkey solutions for all of our clients to give them peace of mind and an excellent construction experience.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I offer 26 years of building experience in designing and building new homes, completing renovations and extensions ranging from single rooms to entire homes up to 700m2. I have a Builders Licence and Project Management qualifications offering a turnkey solution to all your construction projects.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Scope of Works - All details of the work required. Timeframe for works to commence and be completed by. Timeframe when quote is required by. Who the quote is to be made out to - who will be paying the bills. Access and parking - for deliveries, trade vehicles and trade waste. Plans and Approvals.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Offering access for trade vehicles, delivery of materials and a place for trade waste. Communication and cashflow are paramount to a successful building project of any kind.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I offer free design advice and concept drawings for all of my clients to allow them to visualise their ideas before finalising their scope of works.

Question 12

What makes your pricing competitive?

Accepted Answer

Due to my extensive experience in residential construction, I generally save people money overall by offering cost-saving solutions for their projects either through design and/or alternate construction methods and materials used for their project.

Question 13

How do you normally charge for your service?

Accepted Answer

Pending on the clients requirements I normally quote a fixed price for projects but can offer an hourly rate solution for smaller jobs.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Residential new homes and renovations. I have a very good eye for design and maximising value and liveability for all rooms of the home.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have a builders licence with a trade in Carpentry and Joinery and an advanced Diploma in Project Management. I offer 26 years experience in residential building and 10+ years in Project Management and Property Development.

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